Front Desk Supervisor

Location: Aurora
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* Location:

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* *** Denver, CO
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* Job Summary:

** The Front Office Supervisor is responsible for overseeing daily front office operations, including guest reception, reservations, and telephone services, ensuring a high level of guest satisfaction. This role supports the Front Office Manager and supervises the front office team to maintain established service standards and operational efficiency.
** Essential Functions and Duties:
*** Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
*** Required Experience, Education, and

Skills:

** 2+ years of front office or guest services supervisory experience in a hotel or hospitality environment. Strong leadership and supervisory skills with the ability to manage a team effectively. Excellent communication and interpersonal skills to interact with guests, staff, and management. Proficiency in property management systems, reservations, and check-in/check-out processes.

Ability to manage guest issues and resolve complaints in a professional and timely manner.

Experience with scheduling, training, and staff development. Strong organizational skills with attention to detail to ensure smooth front office operations.

Primarily an indoor role, working in the front office, lobby, and guest areas of the hotel. Flexible schedule, including availability for evenings, weekends, and holidays, to accommodate guest needs and operational requirements.
** Other Duties:
** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We are visionaries in the hospitality industry, fueled by innovation and precision, and guided by our core values of being Dynamic, Deliberate, and Distinct. As a privately owned hotel management company, we are committed to providing experiences and opportunities for our guests to create lifelong memories through travel. Managing a portfolio of over 160 hotels across the United States, we offer extensive growth opportunities for our partners and investors, and exceptional hospitality career opportunities for our team members.

All Stonebridge openings are projected to close within 30 days of the original posting date. Please submit your applications by then.

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.
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