Hotel Night Auditor Comfort Inn

We are seeking a dedicated and detail-oriented Front Desk Clerk/Night Auditor to join our hospitality team. This role is essential in providing exceptional guest services and ensuring smooth hotel operations during the night shift. The ideal candidate will possess strong customer service skills, be proficient in handling front desk responsibilities, and have a keen eye for detail to manage night audit tasks effectively.

• Greet and check-in guests with a warm and welcoming demeanor, ensuring a positive first impression.
• Manage phone systems to handle incoming calls, reservations, and inquiries promptly and professionally.
• Perform night audit duties, including balancing daily transactions and preparing financial reports.
• Address guest requests and concerns efficiently, providing solutions to enhance their stay experience.
• Maintain accurate records of guest information, room availability, and billing details.
• Collaborate with housekeeping and maintenance teams to ensure all guest needs are met promptly.
• Uphold hotel policies and procedures while ensuring compliance with safety regulations.

• Proven experience in front desk operations within the hospitality industry is preferred.
• Strong knowledge of phone etiquette and effective communication skills.
• Multilingual abilities are a plus, enhancing our ability to serve diverse guests.
• Exceptional customer service skills with a focus on guest satisfaction.
• Familiarity with hospitality management software is advantageous.
• Ability to work independently during night shifts while maintaining attention to detail.
• Previous experience in night auditing or hotel management is beneficial but not required.

Join our team as a Front Desk Clerk/Night Auditor and contribute to creating memorable experiences for our guests while ensuring operational excellence during the night shift!

Job Type: Part-time

Pay:
From $16.00 per hour

Expected hours: 8 – 32 per week

• Night shift

• Customer service: 1 year (Required)

** Disclaimer:
The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.