Banquet Captain

Employment Type: Part-Time
Pay: $18.00 per hour

The Cliff House at Pikes Peak is seeking an experienced and dependable Banquet Captain to lead banquet service and ensure exceptional guest experiences during weddings, meetings, private events, and other functions.

The Banquet Captain oversees banquet service from setup through breakdown. This position leads banquet staff during events, ensures service standards are consistently followed, communicates effectively with management and event contacts, and helps each function run smoothly and professionally.

• Supervise and lead banquet servers and event staff during assigned functions.
• Review event details, timelines, menus, room setups, and special requests before each event.
• Ensure banquet rooms and event spaces are properly set according to event specifications.
• Conduct pre-event staff briefings and assign responsibilities.
• Monitor food and beverage service throughout each event.
• Ensure proper timing and coordination between the kitchen, bar, banquet staff, and management.
• Maintain professional and attentive guest service throughout each function.
• Address guest requests and service concerns promptly and professionally.
• Communicate changes, special requests, and issues to the appropriate manager or department.
• Monitor staff performance, appearance, cleanliness, and adherence to hotel standards.
• Ensure food and beverage service follows established safety and sanitation requirements.
• Assist with buffet, plated, reception, and other banquet service styles.
• Oversee event breakdown and ensure equipment, tables, chairs, linens, and service items are properly cleared and stored.
• Assist with inventory and report damaged or missing equipment.
• Maintain a clean, organized, and safe work environment.
• Assist management with training and coaching banquet staff.
• Cross-train in other food and beverage outlets to assist as needed and help maintain scheduled hours during slower banquet periods.
• Complete other duties as assigned by management.

• Previous banquet, restaurant, hotel, or hospitality experience preferred.
• Previous supervisory or lead experience preferred.
• Strong communication and organizational skills.
• Ability to lead a team in a fast-paced environment.
• Professional appearance and demeanor.
• Strong attention to detail.
• Ability to remain calm and professional while handling changing event needs.
• Ability to work evenings, weekends, holidays, and varying schedules based on banquet events.
• Ability to stand and walk for extended periods and lift or move banquet equipment as required.
• Dependability and punctuality.
• Willingness to cross-train and assist in other food and beverage outlets as needed.

The ideal candidate is a hands-on leader who understands that successful banquet service depends on preparation, communication, teamwork, attention to detail, and exceptional guest service. The Banquet Captain should be comfortable taking charge of an event while working closely with the banquet team, kitchen, bar, management, and guests.

If you take pride in hospitality and enjoy creating memorable experiences for guests, we would like to hear from you.