Mountain Greeter
Listed on 2026-10-16
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Hospitality / Hotel / Catering
Guest Services, Hospitality & Tourism, Hotel Front Desk
Now hiring for winter 2026/27 - Cooks, Drivers, Instructors & more
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Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).
Employee Benefits- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
The Greeter is the first point of contact for guests arriving for their cabin dining experience and plays a critical role in creating a warm, welcoming, and organized beginning to the guest journey.
The Greeter is responsible for checking guests in for their dining reservation, confirming their scheduled sleigh departure time, and ensuring guests understand when they will be heading up the mountain. Because multiple parties may arrive at once, this position requires someone who can provide genuine hospitality while remaining organized, attentive, and confident managing a busy guest flow
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The Greeter works closely with the Sleigh Hosts, restaurant host stand, dining managers, and General Manager to ensure every guest is accounted for and that the cabin team has accurate, real-time information about which guests have arrived and which guests are on their way up the mountain.
Job Specifications:- Starting Wage: $12.14/hr - $16.04/hr
- If hired into a tipped position, guaranteed to make a minimum of $20/hour, inclusive of tips (Add this bullet only for tipped roles)
- Employment Type:
Winter Seasonal 2026/2027 - Shift Type:
Full Time hours available - Minimum Age:
At least 18 years of age - Housing Availability:
No
Guest Welcome & Hospitality
- Serve as the first point of contact for guests arriving for their cabin dining reservation.
- Warmly welcome guests and create a positive first impression of their dining experience.
- Confirm each guest's reservation and provide clear information about their scheduled sleigh departure time.
- Help guests understand that their check-in time corresponds to their sleigh departure time and ensure they are prepared to board when called.
- Answer basic guest questions and provide information about the check-in and sleigh departure process.
- Maintain a calm, friendly, and professional presence even during periods of high guest volume.
- Utilize an iPad/tablet or printed Tock reservation list to manage guest arrivals.
- Accurately locate and verify guest reservations.
- Mark guests as Checked In in Tock upon arrival.
- Coordinate with Sleigh Hosts to mark guests as On Sleigh once they have boarded.
- Ensure Tock information is kept accurate and up to date throughout the evening.
- Understand that accurate Tock updates directly communicate guest movement to the cabin team and allow the restaurant to prepare tables appropriately.
- Work directly with Sleigh Hosts to ensure all…
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