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Operator - WorldMark Pagosa Resort
Job in
Pagosa Springs, Archuleta County, Colorado, 81147, USA
Listed on 2026-10-17
Listing for:
Travel-Leisure-Co
Full Time
position Listed on 2026-10-17
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk, Hospitality & Tourism
Job Description & How to Apply Below
How You’ll Shine:
As a PBX Operator, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.
How You'll Make an Impact:
Bring smiles to guests from around the world by providing warm welcomes
Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions
Process cash and credit card transactions strictly following established procedures
Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities
Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios
Reserve and confirm reservations for individuals and/or groups
Provide guests with room rate quotes
Respond to guest inquiries and concerns as quickly and completely as possible
Promote teamwork and quality service through daily communications and coordination with other departments
What You’ll Bring Professional appearance and a positive, can-do attitude
Excellent communication skills with the ability to read, write and understand English Ability to solve problems with a minimum of supervision
Basic math skills and knowledge of proper cash handling procedures
Ability to multitask and work in a fast-paced environment
Attention to detail and strong organizing skills
Basic computer and office skills
Hotel hospitality front office system knowledge a plus Ability to work independently or with others as needed The anticipated Final date to receive applications for this role is December 1 , 2026.
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How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:
Note:
Temporary and/or seasonal associates are ineligible for Paid Time Off.
• Medical• Dental
• Vision• Flexible spending accounts
• Life and accident coverage
• Disability• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Compensation Generally starting at $18.50 - $18.50 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.
Where Memories Start with You Hospitality is at the…
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