Housekeeping Team Leader-SMR

Job Details:

Job Location:

Snow Mountain Ranch
- Granby, CO 80446, Position Type:
Year-Round Jobs, Salary Range: $20.00 - $21.50 Hourly, Job Category:
Housekeeping

No housekeeping experience necessary. Thorough training provided for all duties outlined below. A successful applicant:

The Housekeeping Team Leader supports the mission of YMCA of the Rockies by directly leading and working alongside seasonal housekeeping staff to ensure clean, safe, and welcoming accommodations for all guests. This working supervisor role bridges the gap between the housekeeping leadership team and frontline staff — balancing cleaning responsibilities with leadership, coaching, and daily team oversight.

Housekeeping Team Leaders help create a supportive, efficient, and positive work environment, working closely with an incredibly diverse staff, including many international team members.

This role provides excellent experience in leadership, hospitality operations, and workforce development within a fast-paced, mission-driven environment.

We firmly believe in our mission of putting Christian principles into practice through programs, staff, and facilities in an environment that builds a healthy spirit, mind, and body for all. The YMCA of the Rockies staff are key players in helping cultivate an environment of healthy living, youth development, and community impact on our breathtaking properties outside Rocky Mountain National Park.

This is a place where nature inspires, and staff lead with heart. We are committed to being welcoming to all people and to making a difference in the lives of our members, guests, and staff. The work of each staff member matters. We count on our staff to provide extraordinary mission-based experiences for our guests and for each other.

• Lead daily pre-shift team huddles to communicate priorities, expectations, and motivational messages.
• Supervise assigned housekeeping crews, monitoring cleaning quality, pace, and safety throughout the day.
• Provide hands-on training, coaching, and real-time feedback to seasonal housekeeping staff.
• Model YMCA of the Rockies' core values and professional guest service standards.
• Foster a supportive, respectful, and inclusive team culture, celebrating the diverse backgrounds of all staff.
• Address minor performance or behavioral issues during shifts, escalating larger concerns to supervisors as needed.

• Work alongside housekeeping crews to clean and prepare cabins, lodge rooms, and public spaces according to department standards.
• Perform detailed cleaning tasks such as dusting, vacuuming, sanitizing bathrooms, making beds, and removing trash.
• Monitor cleaning times per assignment and help teams meet efficiency expectations.
• Report maintenance concerns or guest service issues promptly to supervisors.
• Ensure team vans, carts, and supply areas are clean, organized, and stocked daily.
• Provide occasional support to laundry operations during high-demand periods or staffing shortages.

• Enter and verify employee hours in timekeeping software as assigned.
• Assist with supply inventories and communicate low stock or supply needs to the Logistics Manager.
• Help track quality control trends or common issues and report them to department leadership.
• Complete supply orders with approved vendors following department guidelines.

• Interact with guests in a professional, friendly, and helpful manner.
• Respond to guest linen exchange needs in lodges as assigned.
• Communicate guest feedback, concerns, or service opportunities to supervisors promptly.

• Ensure all safety procedures are followed, including safe chemical handling and proper lifting techniques.
• Uphold YMCA, State, and Federal safety and cleanliness standards at all times.
• Maintain the cleanliness of public areas in housekeeping spaces and lodges as assigned.
• Assist with emergency response procedures as needed.
• Possess a valid, USA state-issued driver’s license, an acceptable driving record, and comply with YMCA driving rules to be approved to operate YMCA vehicles.

• Serve as the acting Daily Operations Manager when the Manager is off-site (days off, vacation, or sick leave).
• Oversee daily operations across multiple work areas, including cabins, lodges, and public areas.
• Support and guide Team Leaders, helping them manage…