IT Business Systems Analyst

Select how often (in days) to receive an alert:

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold.

You’re encouraged to break it and create something better.

• Collaborate with business partners to understand objectives, challenges, and opportunities, translating business needs into business requirements, user stories, and technology solutions.
• Support the implementation and rollout of Product & Merchandising technology platforms, including requirements gathering, testing, training, documentation, and change management activities.
• Document current and future-state business processes, functional requirements, acceptance criteria, process flows, and operational procedures.
• Partner with business teams, technology teams, vendors, and implementation partners to deliver system enhancements and resolve production issues.
• Coordinate user acceptance testing, validate business requirements, and support deployment activities to ensure successful solution delivery.
• Serve as a primary point of contact for business users, providing functional support, onboarding new users, promoting best practices, and driving platform adoption.
• Manage and prioritize enhancement requests, defect resolution, and continuous improvement initiatives to ensure solutions evolve with changing business needs.
• Analyze business processes, system performance, user feedback, and operational metrics to identify opportunities for efficiency, automation, and improved user experience.

• Bachelor's degree in Information Systems, Business Administration, Computer Science, or a related field, or equivalent combination of education and experience.
• 5+ years of experience as a Business Systems Analyst, Business Analyst, Functional Analyst, Product Analyst, or similar role supporting enterprise business applications.
• Experience gathering business requirements and translating them into functional specifications, user stories, workflows, and test scenarios.
• Understanding of system integrations, data governance, reporting, analytics, and master data concepts.
• Strong analytical, problem-solving, organizational, and process improvement skills with a high attention to detail.
• Demonstrated ability to communicate effectively with both technical and non-technical partners across multiple functional areas.
• Experience supporting merchandising, product creation, and assortment planning processes within retail, footwear, apparel, or consumer goods organizations, including hands-on experience with platforms such as VibeIQ, Centric PLM, Bynder, Snowflake, or similar enterprise solutions.
• Ability to manage multiple priorities, adapt to changing business needs, and work effectively in a fast-paced environment.
• Familiarity with Agile delivery methodologies, software development lifecycle practices, and change management principles.
  LI-Onsite

#LI-AFT

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

We accept applications on an ongoing basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title:

IT Business Systems Analyst

Salary or Pay Range: $95,000 - $105,000

Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.

At Crocs,…