SharePoint & Web Design Specialist

Job Title:SharePoint and Web Design Specialist

Job Code:ITS
228

Location:Remote

Reports to:Program Manager

FLSA Status:Exempt

Supervisory:No supervisory/management authority

Prepared Date:10/6/2026

A government contract requires that this position be restricted to provide documentation that you are a U.S. citizen or legal permanent resident to qualify.

This position requires an active Public Trust clearance or the ability to obtain a Public Trust clearance to be considered.

The SharePoint and Web Design Specialist serves as the primary technical and web-design resource for the Patient Safety Program’s three managed SharePoint sites. This position administers and improves the sites, maintains program content, supports users, and helps staff preserve critical knowledge during personnel transitions. The role ensures that program personnel, Military Treatment Facility (MTF) patient safety managers, and other authorized users can find current, usable, and accessible patient-safety information.

Starting Salary Range for SharePoint and Web Design Specialist:$90,000 ? $100,000

When considering your next opportunity, compensation is only part of the picture. We offer a benefits package designed to invest in your future and support your life outside of work.

• Up to a 6% 401(k) company match to help you build long-term financial security
• Paid time off as part of our comprehensive benefits package, so you have the flexibility to rest, recharge, and enjoy what matters most
• Medical, dental, and vision insurance, plus prescription drug coverage
• Basic life and AD&D insurance, with supplemental life options
• Short-term and long-term disability coverage
• Paid holidays
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Professional development, training, and certification support
• Voluntary benefits including accident, critical illness, and identity theft protection

Because taking care of our employees isn?t just a promise, it?s part of who we are.

Benefits are subject to change and eligibility requirements apply.

Includes the following:

• Administer and modernize SharePoint sites.
• Manage digital content. Work with program staff to organize and present guidance, tools, training materials, announcements, and other resources.
• Identify outdated or inaccurate information and coordinate updates with the appropriate content owners.
• Support users and troubleshoot issues.
• Assist program staff, MTF patient safety managers, and other authorized users with access, navigation, documents, links, and site functionality.
• Investigate issues and escape unresolved technical problems through the help desk.
• Build knowledge-management resources.
• Create FAQs, subject-matter-expert reference materials, and process guidance.
• Train incoming personnel on established workflows and provide historical context that supports consistent handoffs and continuity of operations.
• Support shared-mailbox transitions.
• Train personnel assigned to manage the program mailbox on inquiry triage, routing, and recurring scenarios.
• Provide reference guidance and historical context.
• This position supports the process but is not its primary day-to-day owner.
• Support newsletter publication.
• Assist with newsletter content and digital presentation.
• Publish an accessible SharePoint version of the email newsletter and train personnel responsible for collecting content and sustaining the publication process.
• Incorporate accessibility. Apply Section 508 considerations to SharePoint pages, documents, links, and content updates so program resources are usable by a broad range of authorized users.
• Improve workflows. Identify opportunities…