IT Network Systems Administrator

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IT RFT Professional KIOWA, CO, US

16 days ago Requisition

Salary Range: $85,000.00 To $ Annually

GENERAL STATEMENT OF DUTIES

The IT Network System Administrator is responsible for designing, building, maintaining, and improving highly reliable, sustainable, cost-effective, and secure IT infrastructure. The position installs, configures, and supports end-user, network, server, and security systems, and works with vendors for escalations and new installations when appropriate. Responsibilities include system performance monitoring and tuning, patching, user access management, backup and disaster recovery testing, and general maintenance of all IT systems.

The position also monitors, investigates, and responds to security alerts and cybersecurity incidents. Provides higher-tier support for problem escalation, including after-hours maintenance and on-call support as needed. The IT Network System Administrator communicates clearly with technical and non-technical audiences and provides outstanding customer service that contributes to the County's mission of utilizing information technology to improve workflows.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Design, deploy, configure, maintain, and automate configurations for all IT systems, including but not limited to:
  • Microsoft environment:
    Active Directory, Group Policy, and Microsoft 365
  • Network infrastructure:
    Firewalls, core and access switches, wireless access points, VPN, DHCP, DNS, and VoIP phone system
  • Server environment:
    Physical and virtual Windows and Linux servers, Microsoft Hyper‑V hypervisors, SAN storage, backup systems, and SIEM with automated alerts
  • End-user environment:
    Laptops, desktops, printers, mobile devices, MDM software, and SSO
  • Security systems:
    Badge access and security cameras, administered in-house
• Manage user accounts, permissions, and access rights in accordance with security, privacy, and regulatory requirements.
• Serve as Subject‑Matter Expert (SME) for all end-user equipment and as an escalation point for the IT help desk.
• Review, test, deploy, and monitor software patches across all IT systems.
• Monitor and respond to security alerts, manage vulnerabilities, and maintain endpoint protection and multi‑factor authentication.
• Review and investigate cybersecurity incidents, document findings and root causes, recommend corrective actions to prevent recurrence, and support incident response and reporting to management.
• Perform routine backup restoration testing and maintain disaster recovery and business continuity documentation.
• Implement industry best practices, regulatory requirements, and organizational policies and procedures, including life‑cycle management of hardware, software, and storage.
• Maintain hardware and software inventories, licensing, and warranty tracking, and provide procurement recommendations.
• Maintain and improve system auditing and availability monitoring tools to ensure compliance and security requirements are met.
• Propose and implement enhancements to improve system performance and reliability.
• Evaluate and deploy new technologies, identifying appropriate use cases.
• Define, document, and support IT project objectives, timelines, and deliverables that align with organizational goals, in collaboration with staff and management.
• Work with vendors as appropriate for escalations, project planning, and implementation, including escalated support and new installations.
• Document system configurations, changes, and operations thoroughly.
• Participate in after‑hours maintenance and on‑call support as needed.
• Cross‑train with team members to…