Production Project Manager

We are a premier audio, lighting, and video production company that specializes in full-service production of concerts, tours, music festivals, and special events as well as systems installations, and beginning to end show design. We are dedicated to giving our clients the highest quality production experience. We do it right the first time, every time by pairing state of the art technology and first class service.

Do It Right The First Time

• Do It Right the First Time
• Be Dependable, Accountable and Prepared to Perform Your Responsibilities to Meet/Exceed Our Customer Expectations every day.
• Strive to listen, learn and get better every day.
• Make your teammates better every day.
• Give credit and say thank you to your teammates.
• Celebrate the success of your team.
• Stay positive and make people smile.
• Consistently follow and produce the Brown Note Experience.

The Project Manager is responsible for guiding production projects from the initial handoff from Sales through final pre-production and a successful transition to the on-site Technical Project Manager. This role serves as the central point of coordination between the client, Sales, internal production teams, and technical staff across all departments.

• Own the project from Sales handoff through the pre-production process and final transition to the on-site Technical Project Manager.
• Serve as the primary point of contact for clients throughout the planning and preparation process.
• Establish and maintain project timelines, milestones, deliverables, and deadlines.
• Coordinate internal teams across video, lighting, audio, production, operations, and other departments as needed.
• Guide the team through the established production process and ensure key steps are completed on schedule.
• Maintain clear visibility into project status, outstanding items, risks, and next steps.
• Identify gaps, conflicts, or potential production issues early and work with the appropriate teams to resolve them.
• Ensure project documentation, specifications, schedules, drawings, equipment requirements, and other relevant information are accurate and current.

• Build and maintain strong, professional relationships with clients throughout the project.
• Lead client communication during the planning and pre-production phases.
• Translate client goals and expectations into clear internal action items.
• Set expectations around timelines, deliverables, approvals, and changes.
• Facilitate meetings, planning calls, production reviews, and other client touchpoints as needed.
• Communicate changes, challenges, and solutions clearly and professionally.
• Ensure the client feels informed, supported, and confident throughout the process.
• Provide a thoughtful “warm send-off” to the on-site Technical Project Manager, ensuring the client and field team understand the transition and that no critical information is lost.

• Review project scope and requirements with Sales and the production team at handoff.
• Coordinate internally to determine the technical and financial impact of requested changes.
• Work with the appropriate team members to develop and communicate change orders.
• Track change orders, approvals, and associated updates to project scope, schedule, equipment, labor, and budget.
• Ensure approved changes are communicated to all affected departments.

• Coordinate requirements across video, lighting, and audio disciplines.
• Work with department leads and technical staff to confirm equipment, labor, content, staging, power, rigging, networking, and other production requirements as applicable.
• Facilitate communication between creative/client needs and technical…