Associate Ombuds

The Ombuds Office at CU Boulder invites applications for an
Associate Ombuds ! The Associate Ombuds is a designatedneutral dispute resolution practitioner who provides confidential and informal assistance to students, staff, faculty, and administrators at the University of Colorado Boulder. The Associate Ombuds assists individuals in understanding and considering theiroptions, answers questions, facilitates communication, and provides information and referrals. They have no administrative or decision-making authority on behalf of the University.

The Associate Ombuds follows the Code of Ethics and Standards of Practice of the International Ombuds Association. In consultation with the Director, the Associate Ombuds conducts outreach to assigned campus units.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating aworkplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds toapply, including protected veterans and individuals with disabilities.

The Ombuds Office serves as a safe place to surface, voice, discus sand clarify university-related concerns. Our team of skilled professionals listen without judgment, help people untangle issues,develop options and strategize. We provide an impartial perspectiveand maintain what is shared with us in the strictest confidence.

Visitors to our office choose their path of resolution.

• Confer with individuals experiencing conflict (e.g.,interpersonal disputes, complaints about perceived unfairtreatment). Assist these individuals in identifying and reviewingpossible options to manage or resolve their concerns.
• Provide conflict-related workshops, training and outreach for members of the university community, including on social media.
• Facilitate or mediate conversations involving conflictingindividuals or groups to assist them in improving mutual understanding and/or communication and identifying strategies toresolve work-related conflicts.
• Assist constituents in gathering information to help them in understanding and effectively navigating university bureaucracy(e.g., formal and informal rules, fair process concerns,procedures, etc.)
• Provide updates and commentary on policy and legal changes tothe Ombuds Office staff as needed.
• Communicate, as appropriate, with members of the university community to facilitate referrals, and to learn about significanttrends, initiatives, and activities across the campus. Supports the Ombuds Office with additional duties as needed.

This position offers a hybrid work modality with both in person andremote work hours based on the business needs of the office.

• The hiring range for this position is $108,000-$129,200.
• Some relocation funds are available for eligible candidates.

At the University of Colorado Boulder , we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical,dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County’s largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation.

In fact, CU Boulder has been named one of Forbes' America's Best Large Employers , ranking #4 among large employers in Colorado and #28 among universities nationwide. Explore additional perks and programs through the CU Advantage program.

Be ambitious. Be Boulder. Be Boulder.

• Three years of full-time experience in an Ombuds office (ordemonstrably equivalent job responsibilities in law, conflict management, negotiation and dispute resolution, mediation, or labor relations).
• JD from an accredited institution of higher education.
• Ability and willingness to become an OCP (formerly CO-OP)
  -Certified Ombuds Practitioner as soon as eligible.

• Clear understanding of the nature of interpersonal and organizational conflict and effective skills to facilitate itsmanagement or resolution.
• Highly developed verbal and written communication skills inorder to communicate effectively with individuals at all levels ofthe university, as well as with people from a wide range of cultures and life experiences.
• Excellent analytical and problem-solving skills to helpconstituents develop a…