Director, Crocs Social Media

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold.

You’re encouraged to break it and create something better.

Crocs is hiring a Director, Crocs Social Media, for our highly collaborative, and hard-working global marketing team. This person will own the team's strategy and global scaling of brand-building digital and social media for Crocs.

Our ideal candidate is a natural leader who thrives in a fast-paced environment, is innovative, and who is equal parts futuristic, collaborative, organized and committed. They will lead all aspects of an outstanding team and will focus efforts on driving brand momentum and awareness of key products and brand stories globally using the latest and greatest digital strategies. They can think big but also put pen to paper to document and communicate across regions and functions.

The person who fills this role will have the opportunity to craft, nurture, and further catapult Crocs into being a best-in-class leader in digital. They will drive and improve consumer connectivity and brand relevancy in our vital marketing channels, while ensuring that we are aligned in our approach, constantly learning and delivering in our key markets globally. Hard workers, ground-breaking leaders, clear communicators, problem solvers, and innovators, this job is for you.

• Leverage data, insights and industry/competitor trends to craft strategies that support Crocs’ digital-first yet 360-integrated global marketing strategies.
• Activate your team, agencies, marketing and cross-functional collaborators to bring ideas, programs and campaigns to life.
• Align, collaborate, and learn with marketing partners globally to ensure strategies are scalable, locally relevant, and seamlessly driven across geographies. Drive a culture of open communication and partnership globally.
• Measure, listen, report and apply consumer and business insights to advise on future directions and approaches.
• Own the strategy for all brand and company social media channels in the US (including but not limited to IG, FB, Tik Tok, You Tube, Pinterest, Snap Chat, Linked In) while supporting global channels in our regional markets (like LINE, Weibo, WeChat, Kakao, Red, and Douyin)
• Serve as company-wide authority for brand social media; share plans, findings and standard processes for digital, activate all social channels as well as our employee base to drive social media performance.
• Partner with our creative team to build hyper-relevant, digital-first content to support our campaigns and programs.
• Develop, deliver and institutionalize standards and toolkits.
• Build and enhance tools like our global social media playbook and annual channel strategies to clearly define what we stand for and how we activate on brand-led social media channels around the world.
• Optimize existing processes to improve alignment, communication and our speed-to-market.
• Protect the brand - hold self and all global partners accountable for adhering to brand standards, guidelines and rules of engagement.

• BA or BS or equivalent experience in business, marketing or related field.
• Minimum of 10 years of social media marketing experience or equivalent, preferably in the consumer goods, services or food industries
• Strong leadership skills, ability to lead team and drive alignment across diverse functions and geographies
• Highly collaborative, and can connect with marketing peers to drive…