Leasing Consultant - Affinity at Copperleaf

Leasing Consultant - Affinity at Copperleaf

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Who We Are:

Axis Residential is a forward-thinking property management organization, part of Inland Group—a vertically integrated real‑estate developer, contractor, and operator of multifamily and senior housing communities. We are an industry leader who genuinely cares for the well‑being and success of our people while creating a meaningful community for our residents. Our success is driven by a relational and entrepreneurial approach to business and authentic, curious, natural leaders who value teamwork.

We love what we do and are committed to excellence.

We are seeking a people‑focused Leasing Consultant for our 62+ active adult community – Affinity at Copperleaf located in Aurora, CO. Through relationship selling, the Leasing Consultant will drive occupancy to meet short‑term and long‑term leasing goals, building a strong rapport with prospective and current residents.

• Practice professional and relational leasing techniques by connecting with prospective residents through phone calls, emails, walk‑ins, and appointments.
• Receive inbound phone/email inquiries, listening with intent to gather information and build relationships to curate a personalized “Affinitized” experience.
• Ensure complete and accurate prospect information is collected, entered, and updated consistently in the sales management system.
• Conduct an individualized experience for each tour based on each prospective resident’s needs and interests, utilizing staff, residents, ambassadors, and activity‑aligned tour times.
• Perform daily, meaningful prospect follow‑up via phone, personalized next steps, Sales Mail, and notes.
• Coordinate depositor‑related creative follow‑up and engagement.
• Maintain a community culture focused on enhancing residents’ way of life while providing excellent customer service and a supportive home environment.
• Support the community by hosting and participating in on‑site community events for residents and prospects.
• Build meaningful strategic partnerships with businesses, service providers, and senior housing communities in the local area.
• Coordinate and participate in off‑site sales and marketing events for potential residents and strategic partners.
• Use the on‑site property management software to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic information.
• In partnership with the team, execute marketing activities and events—including prospect‑facing events, resident and realtor referral programs, outreach programs, online and social media marketing tools—to generate traffic to the property.
• Ensure all online advertisements and postings are accurate and up to date.
• Evaluate and shop competitors quarterly to understand the competitive landscape and our strategic position.
• Complete and maintain all documents required for resident and property files, including background/credit checks, liability insurance, etc.
• Observe the condition of grounds, buildings, and model apartments regularly and report any irregularities or maintenance needs to the Community Director.
• Comply with all company policies/procedures and Fair Housing Laws.

This job profile is not intended to be an all‑inclusive list of duties and responsibilities; additional tasks may be performed to meet organizational needs.

• Team player who embraces a “we over me” approach to building relationships.
• Determined, ambitious, and self‑motivated.
• Excellent customer service and interpersonal skills.
• Preferred experience in residential property management, retail, sales, or customer service.
• Excellent communication skills; proficient in speaking, reading, and writing in English.
• Strong computer skills, including MS Office, property‑management software (e.g., Yardi, On‑Site), and CRM solutions.
• Willingness to work evenings and weekends as necessary.
• High school diploma or equivalency certificate.
• Valid driver’s license and insured, operable vehicle.

• Competitive pay, starting at $23–$24 (based on experience).
• Quarterly bonus incentive.
• Annual…