Regional Transitional Manager

The Regional Transitional Manager is responsible for managing the operations and maximizing the financial value of an apartment community on a temporary basis, with an emphasis on effectively managing, marketing, and maintaining the physical asset in accordance with CWS Apartment Homes, LLC policies, procedures and standards. An associate in this position will be assigned by the Vice President of Operations to manage various properties in a region or regions, typically for a short-to-medium term assignment, though long term assignments are possible.

The RTM may be assigned to work in the absence of the current Community Director or at an underperforming asset with critical needs such as improved leasing activity to ensure optimum performance while maintaining expense control. Expected travel for the RTM position is 100%.

The Regional Transitional Manager is responsible for managing the operations and maximizing the financial value of an apartment community on a temporary basis, with an emphasis on effectively managing, marketing, and maintaining the physical asset in accordance with CWS Apartment Homes, LLC policies, procedures and standards. An associate in this position will be assigned by the Vice President of Operations to manage various properties in a region or regions, typically for a short-to-medium term assignment, though long term assignments are possible.

The RTM may be assigned to work in the absence of the current Community Director or at an underperforming asset with critical needs such as improved leasing activity to ensure optimum performance while maintaining expense control. Expected travel for the RTM position is 100%.

• CWS Values:
  You will embrace our core values and set an example to the team by demonstrating these values daily.
• Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting all business activities.

• Oversee the Assistant Community Director and Leasing Consultants use of phone techniques, tracking and follow-up, application verification and notification, lease paperwork preparation, move-in procedures, and apartment tour procedures
• Recommend rent changes, renewal increases, and concessions to the Revenue Manager
• Ensure all leasing practices meet federal, state, and local law requirements

• Ensure that each member of the leasing staff is knowledgeable of the overall market
• Develop overall marketing strategies and facilitate the participation of the leasing staff in all marketing programs
• Evaluate the effectiveness of all advertisements

• Prepare the annual property operations budget by using the approved budget as a guideline
• Monitor expenses to approved budget

• Establish and maintain renewal programs, daily resident services, and concierge programs
• Monitor service requests and follow-up programs
• Monitor notices to vacate and ensure all efforts have been made to boost resident retention

• Recruit, interview, and hire community staff
• Evaluate on-site team member performance annually and coach/counsel team members as needed
• Ensure regular and consistent training of all team members

• Establish and maintain efficient systems for scheduling necessary work in make-ready apartments to minimize down time and ensure make-ready units meet leasing objectives
• Ensure the overall quality…