Lead Food & Beverage Attendant - Rocky Mountain

Overview

Live. Work. Explore. as a part of our Food and Beverage team in Rocky Mountain National Park!

Working at the historic Trail Ridge Store & Café located high in the Rocky Mountains on Trail Ridge Road – cresting at over 12,000 feet – is a once in a lifetime adventure! Xanterra operates a cafe, coffee bar, and retail store which are open seasonally from late May to mid-October. If you love nature, beautiful scenery, and have a passion for working in hospitality, Rocky Mountain National Park should be your destination.

We’re hiring Lead Food & Beverage Attendants to Live. Work. Explore. this summer!

Assist guests in a courteous and knowledgeable manner, answering questions regarding the park, prices, and merchandise. Operating POS units and restocking are essential. This is a fast-paced and busy store.

Position Type:
Full-time, Seasonal
Season Dates:
Mid-May until mid-October
Pay: $16.15/hr.

Schedule:

Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

We are a welcoming community who work hard, share a passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Rocky Mountain National Park, and proud stewards of the park.

• Dormitory-style housing and on-site meals (cafeteria-style)
• Free Wi-Fi, onsite updated laundry facility, and cable television
• Employee housing is in the town of Estes Park with good cellphone service
• Free Town of Estes Park shuttle
• Small community of coworkers of all ages from all over the country and world

• Minimum Essential Coverage (MEC) Plan
• Paid Sick and Safety Time (PSST)
• Employee Assistance Program
• Wellness Program
• Learning and Development Program

• Free Rocky Mountain National Park pass
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program
• The adventure of a lifetime!

• Perform all duties with respect to the Company’s Core Values, Mission Statement, and guest services standards.
• Assure the highest standards of restaurant service are met for the guests, the company, and the National Park Service.
• Perform all cashiering duties properly, ring up all sales before taking money, call out amount tendered in “dollars and cents”, place bills on register, and count back change.
• Suggest add-on sales to every transaction performed.
• Assist the F&B Manager in the day-to-day operation of the café, especially in the absence of the F&B Manager.
• Assist the F&B Manager with staff supervision and training as needed.
• Assist the F&B Manager in organizing the stockroom, stocking product as necessary, making sure all displays are kept stocked, neat, and clean.
• Candidates will be responsible for knowing and working all areas of the café, working alongside all food outlet attendants.
• Communicate with location management regarding the café operation, business needs, staffing, and employee issues.
• Help with loading and unloading box truck with product needed to run the café on a daily basis.
• Coordinate with F&B Manager regarding issues, product needs, merchandising, and training.ctli>
• Provide excellent guest service for all. Greet guests with a smile.
• Receive orders and help maintain inventory par levels in the cafe.
• Keep the café clean on a daily basis, which includes sweeping, vacuuming, dusting, polishing, mopping, and trash removal.
• Maximize sales by using menu knowledge and suggestive up-selling techniques.
• Handle cashier change requests.
• Verify attendants cash drawers & deposits.
• Responsible for safe and cash banks.
• Alert manager to shrinkage, guest problems and concerns.
• Maintain a safe & sanitary work area.
• Work espresso coffee bar, hot line, and food prep as directed by manager.
• Comply with Serv Safe protocol.
• Open and close the guest service facilities on time every day.
• Able to work with minimal supervision, evenings, nights, weekends, and holidays.
• Perform duties outside the job classification assigned by management along with any other responsibilities deemed necessary.
• This is a…