Kuchu's Host​/Cashier Associate

Location: Towaoc

Summary/Objective The Host/Cashier serves as the first and last point of contact for guests within the restaurant, responsible for managing guest flow, coordinating seating, and accurately handling transactions. This role plays a critical part in shaping the guest experience through professionalism, efficiency, and attention to detail while supporting front-of-house operations. Success in this role is demonstrated through consistent guest engagement, accurate cash handling, effective coordination with service staff, and the ability to maintain a smooth and welcoming dining environment during both routine and high-volume periods.

Key Accountabilities Reception & First Impression:
Welcome guests promptly and professionally, manage reservations and waitlists, and create a positive first impression by ensuring guests feel acknowledged and accommodated upon arrival.

Seating Coordination & Flow Management:
Assign tables strategically based on server sections, guest needs, and operational flow to support balanced service and minimize wait times.

Cash Handling & Transaction Accuracy:
Process guest payments accurately and efficiently, handle cash and electronic transactions, handle internal charges as needed, and maintain accountability for all funds in accordance with internal controls and procedures.

Communication & Service Coordination:
Act as a communication hub between guests and service staff by relaying seating updates, special requests, and operational needs to ensure seamless service delivery.

Dining Room Support:
Assist with maintaining dining room readiness by supporting table resets, monitoring cleanliness, and providing light service support such as water service when needed.

Policy Compliance & Operational Standards:
Adhere to all company, departmental, and regulatory policies related to safety, sanitation, and guest service, ensuring a clean, safe, and compliant environment.

Team Contribution & Flexibility:
Support overall restaurant operations by assisting team members and completing additional tasks as directed to ensure efficient and effective service.

Qualifications General Must  be 18 or older and able to obtain and maintain a Ute Mountain Ute Gaming Commission Non-Support License (background checks may be required).Must be able to obtain and maintain a valid food handler’s permit.

Must be able and willing to work a flexible schedule, including weekends, holidays, and peak business periods.

Must demonstrate professionalism, reliability, and strong guest service orientation in a fast-paced environment.

Ability to handle cash responsibly and maintain accuracy in all transactions.

Education High school diploma or equivalent preferred

Formal culinary education preferred but not required

Experience

This is an entry level position.

Prior experience in food and beverage or guest service environment preferred.

Experience in a host, cashier, or front-of-house support role preferred.

Experience working in high-volume or fast-paced service environments strongly preferred.

Knowledge, Skills, and Abilities (KSAs)
Knowledge of basic restaurant operations, guest flow, and front-of-house service standards.

Skill in cash handling, basic math, and transaction processing with a high degree of accuracy.

Skill in communication and coordination across team members during active service periods.

Ability to manage multiple priorities while maintaining composure and professionalism.

Ability to deliver consistent, courteous guest service and resolve minor guest concerns effectively.