Produce​/Asst Dept Leader

PRODUCE/ASST DEPT LEADER

Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean environment that encourages customers to return. Achieve sales and profit goals established for the department, control all quality‑assurance standards, and monitor all functions, duties, and activities related to the Produce department. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Promote trust and respect among associates, maintaining a positive attitude.
• Communicate company, department, and job‑specific information to associates.
• Set department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on job performance and participate in the performance‑appraisal process.
• Create an environment where customers feel welcome, important, and appreciated by answering questions regarding products sold within and throughout the store; respond to questions, make suggestions, and locate products.
• Inform customers of produce specials and offer product samples to help them discover new items.
• Review and inspect products for quality and freshness and take appropriate action.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department associates about current, upcoming, and special in‑store promotions, especially those affecting the department.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the period promotional plan for the department.
• Assist management in preparing the store/department budget, expense control, profit‑and‑loss reviews, and take appropriate action on all financial reports.
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs.
• Plan and organize the inventory process, maintain awareness of inventory/stocking conditions, note any discrepancies, and train department associates on inventory/stocking and Computer Assisted Ordering (CAO).
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept accurate.
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance, and notifying store management of items in need of repair or of customer or employee accidents.
• Report all safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Adhere to all local, state, and federal laws and company guidelines.
• Work cooperatively in a high‑pace and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

• Excellent oral and written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food‑handlers permit once employed.

• High school diploma or GED.
• Any management experience.
• Any produce/retail experience.
• Second language (speaking, reading, or writing).

• Comprehensive healthcare coverage, including medical, dental, vision, and prescription.
• Flexible scheduling in full- and part‑time roles with paid time off, including holiday and sick pay based on eligibility.
• Emotional and financial support with free counseling and confidential financial tools.
• Associate discounts on purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career.
• Potential for growth through training programs and diverse career pathways.

Based in Colorado, City Market merged with The Kroger Company in 1983. Today we serve customers in 34 stores throughout Colorado, Utah, and Wyoming. We bring diverse teams together with a passion for food and people, committed to feeding the human spirit. Join our City Market family and help us create amazing experiences!