Retail Lead – Key Holder, Pets

Pet Smart’s Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while upholding the company’s vision, mission, values, and strategy. This role drives loyalty, promotions, and pet parent interactions in-store, ensuring safety, cleanliness, and strong associate engagement.

The position emphasizes leadership, operational oversight, and the ability to supervise as Leader on Duty when needed, with focus on delivering a positive customer experience in a

Join us at Pet Smart as our next Retail Experience Lead – Key Holder, Pets & People in Monument, CO, United States.

For the Retail Experience Lead – Key Holder, Pets & People position at Pet Smart, we are reviewing applications now.

Step into the Retail Experience Lead – Key Holder, Pets & People role at Pet Smart in Monument, CO, United States and grow with us.