Custody Support Assistant

Custody Support Assistant

Support Public Safety. Serve Gunnison County.

Gunnison County Sheriff's Office | Gunnison, Colorado

Pay: $4,710.58–$5,363.12 per month, depending on experience

Schedule:

12-hour rotating shifts | Typically 14 workdays per month

Status:
Full-Time | Benefits Eligible | Non-Exempt Position Type:
Civilian, Non-Sworn

Be Part of Public Safety—No Badge Required

You don't have to be a sworn deputy to play an important role in the safety and operation of the Gunnison County Detention Center. The Custody Support Assistant (CSA) is a civilian, non-sworn position that works inside the Detention Center alongside detention staff. CSAs help keep the facility operating safely and efficiently by monitoring security systems, controlling access to secure areas, maintaining records, supporting inmate processing, coordinating activities, and communicating important information to detention staff.

This is a great opportunity for someone who is observant, dependable, organized, comfortable with technology, and able to stay calm when things are moving quickly.

A Schedule That Gives You More Days Off

Custody Support Assistants work 12-hour rotating shifts, which means you typically work 14 days per month—giving you more full days away from work throughout the year.

Day Shift: 7:30 a.m.–7:30 p.m. Night Shift: 7:30 p.m.–7:30 a.m.

The Gunnison County Detention Center operates 24 hours a day, 7 days a week, 365 days a year. CSAs rotate between day and night shifts, and the schedule includes weekends and holidays. The 12-hour schedule means longer workdays, but it also provides extended stretches of days off and means you typically report to work only 14 days each month.

What You'll Do

As a Custody Support Assistant, you'll provide administrative, operational, and security support that helps the Detention Center function effectively.

Your work will include:

• Operating the Detention Center control tower
• Monitoring security cameras, intercoms, telephones, computer systems, and facility activity
• Controlling secure doors and access points
• Communicating safety, security, and operational information to detention staff
• Supporting inmate booking and release paperwork and records processing
• Entering, reviewing, and maintaining records, logs, forms, files, and databases
• Assisting with property documentation and inventory records
• Coordinating visitation, court appearances, transports, attorney visits, and other activities
• Answering phones and assisting members of the public
• Supporting detention staff with reports, correspondence, records, supplies, and other operational needs
• Following established procedures during facility emergencies

The position requires the ability to monitor several sources of information at once, maintain attention to detail, and communicate quickly and accurately when something needs the attention of detention staff. These responsibilities are consistent with the current job description's emphasis on situational awareness, multitasking, sound judgment, and remaining calm during rapidly changing or emergency situations.

A Civilian Role Inside the Detention Center

This is an important distinction: the Custody Support Assistant is not a Detention Deputy and does not perform sworn law-enforcement duties.

You will work inside a secure detention facility and may be physically present in areas where inmates are being processed, including the booking area. However, the CSA does not assume direct physical custody or supervision of inmates. Employees remain behind designated barriers and/or maintain an established safe distance in accordance with Detention Center safety and security procedures.

You may also communicate with inmates through approved systems such as the intercom while working in the control tower.

You…