Service Manager

Floating Service Manager

Job Type: Full-time

• Lead the Service team and ensure the property remains in tip‑top condition through a passion for quality physical appearance and proactive maintenance and repairs.
• Mentor a crew of skilled technicians, solve maintenance challenges, and ensure everything runs smoothly while communicating effectively.
• Oversee daily maintenance operations, collaborate with Property Managers on property needs and escalations, and work closely with Regional Service Managers on larger capital projects.
• Perform general maintenance of HVAC, electrical, plumbing, carpentry, drywall, appliances, exterior structures, swimming pools, and snow removal.
• Plan and prepare work schedules, delegate workloads, and monitor workflow.
• Demonstrate effective communication that adheres to the MRR T.R.U.S.T. to strengthen the team and improve the overall resident experience.

• Strong customer service and communication skills, with a willingness to go the extra mile.
• Proven ability to positively lead and develop a team.
• Strong organizational and time‑management skills.
• Enthusiasm to collaborate and engage with others.
• Desire to improve the lives of those around you.
• Cost savings acumen.
• HVAC certification is required.
• CPO Certification required.
• 3-5 years of multi‑family or similar industry maintenance skills/experience.
• Adherence to Fair Housing best practices.
• Must be able to perform general/routine inspections and identify possible issues.
• Apply a 'can do' mentality toward implementing efficient and effective solutions.
• Valid Driver's License with reliable transportation.
• Basic computer skills, including familiarity with Microsoft Suite.

$33.00- $35.00 per hour.

• Career advancement and learning opportunities
• Bonus opportunity
• 13 paid holidays, including a Personal Wellness Day & Volunteer Day
• Accrue sick time and vacation time; 80 hours of vacation in the first year, up to 120 hours in the second year
• Housing discount opportunity
• 401(k) with company match
• Medical, Dental, and Vision insurance plans
• Employer-sponsored short‑term & long‑term disability plans
• Company‑paid life insurance
• Health savings account with employer contribution
• Flexible spending account
• Voluntary benefits
• Employee Assistance Program (EAP)

Vail Valley, CO