PM Shift - Engineer General Maintenance - Springs Resort & Spa

The PM Engineering Maintenance Technician is responsible for the general upkeep, repair, and preventive maintenance of the resort's hotel buildings, guest rooms, common areas, and grounds-adjacent infrastructure. This role supports the day-to-day operational readiness of guest-facing and back-of-house facilities, ensuring a safe, comfortable, and well-maintained property. This position is not responsible for the resort's geothermal hot springs, pool chemistry, or bathhouse mineral-water systems, which are managed by a separate specialized team.

• Perform routine and preventive maintenance on hotel guest rooms, corridors, lobbies, meeting spaces, and public areas
• Respond promptly to guest room work orders (e.g., HVAC issues, plumbing leaks, electrical fixtures, door hardware, furniture repair)
• Troubleshoot and repair minor electrical, plumbing, HVAC, and carpentry issues within scope of certification/training
• Conduct scheduled inspections of building systems (fire/life safety equipment, lighting, HVAC units, plumbing fixtures) and log findings
• Complete work orders accurately and in a timely manner using the property's maintenance management system
• Perform light carpentry, painting, drywall repair, and general handyman tasks
• Assist with seasonal preparation of hotel building exteriors (e.g., gutters, walkways, snow/ice mitigation on building entries)
• Support setup/breakdown and maintenance needs for banquet, meeting, and event spaces
• Maintain a clean, organized, and safe engineering shop and storage areas
• Adhere to all safety protocols, including lockout/tagout, PPE use, and chemical handling (SDS compliance) for non-pool-related materials
• Escalate specialized repairs (major electrical, structural, elevator, or geothermal/pool systems) to appropriate licensed contractors or the pool/hot springs team
• Participate in an on-call rotation for after-hours guest room and building emergencies
• Other duties as assigned by the Director of Engineering or Sr. Engineering Supervisor

• High school diploma or equivalent
• 1+ years of experience in hotel, resort, or commercial building maintenance
• Working knowledge of basic electrical, plumbing, and HVAC systems
• Ability to use hand and power tools safely and effectively
• Strong customer service orientation when working in guest-occupied areas
• Ability to lift up to 50 lbs, climb ladders, and work in varied indoor/outdoor conditions
• Valid driver's license

• Trade certification or vocational training in electrical, plumbing, or HVAC
• Prior experience in a hotel/resort engineering department
• Familiarity with computerized maintenance management systems (CMMS)
• EPA 608 certification (HVAC refrigerant handling)

This role operates across indoor hotel spaces and outdoor building-adjacent areas at high altitude (Pagosa Springs, CO, ~7,100 ft). Position requires physical stamina, comfort working at heights (ladders/ANSI-rated equipment), and flexibility for seasonal weather conditions including snow and cold.