Victim Advocate​/Defensor de Victimas

Hiring Range: $30.21-$36.25. The maximum pay for this position is $42.29.

The Victim Advocate Officer assists victims of crime or crisis with information concerning their rights and provides emotional and social needs in an effort to reduce the victim's physical and emotional suffering. This position also helps coordinate the victim services volunteer program and helps maintain records for the department.

Schedule:

7:30 am-5:30 pm - plus additional time on-call nights and weekends.

Applicants are encouraged to apply by January 5th, however, the job will be posted until filled.

Check us out in action

• Outreach to victims of crime in the following illustrative, but not all-inclusive, service areas- 30%
  • Telephone and/or face-to-face crisis response.
  • Assess emergency needs and provide emotional support immediately following the crime/crisis.
  • Information and referral to community resources.
  • Emergency third-party mediation with employers, therapists or others in an immediate position to stem the crisis.
  • Inform victims about rights guaranteed by the Colorado Constitution, including the right to be heard at critical stages of the criminal justice process, and inform about their case progress when they request it.
  • Initiate brief follow-up for most victims, and extended follow-up for victims of violent crimes.
  • Document contacts and collect data for tracking the case, report writing and program.
  • Prevent, if at all possible, the re-victimization of the victim by the criminal justice system by helping the client predict and prepare for the full range of possibilities and by advocating for victims’ rights when indicated.
  • Explain crime Victim Compensation Guidelines and provide assistance with the application process.
• Agency Operations to include- 30%
  • Review crime reports to identify victims to be notified of their constitutional rights, resources available and/or community referrals where appropriate.
  • Outreach telephone calls to crime victims or others in need of services or community referrals;
  • Emergency response to crime or crisis calls from law enforcement;
  • Participate in training the community about crime victim issues;
  • Recruit, screen and arrange training for new volunteers;
  • Schedule monthly volunteer meetings and in-service training;
  • Arrange for regular opportunities for recognition and appreciation of volunteers to improve retention.
• Record keeping to include- 20%
  • Maintain statistics of monthly and quarterly summaries of victims by law enforcement agency, by crime categories, special victim status, etc.
  • Conduct surveys with victims and officers about the efficacy of the advocate’s response and provide feedback for the purpose of program development, modification, and planning.
• Maintains records regarding volunteer victim advocates’ assignments, schedules, evaluation and ongoing training and improvement- 15%
• Other Duties- 5%
  • Observes safety and security procedures, uses equipment and materials safely and reports potentially unsafe conditions.
  • Serves the community by demonstrating Eagle County Government mission and core values and following relevant policies and procedures.
  • Other duties as assigned

Education, Experience, Licensure, Certification, or Registration:

• Experience working with people in crisis or volunteer management is preferred.
• Minimum of continuing education in Human Services, Business Administration or job-related;
• At least 5 years of increasingly responsible administrative experience; or a combination of education and experience which produces the required knowledge, skills, and abilities.
• Previous employment or volunteer work in Human Services, Public Health, Community Agencies, or other related nonprofit or social change organizations is preferred but not required.
• Possess a valid Driver's License and a satisfactory motor vehicle record.

Knowledge, Skills, and Abilities:

• Ability to pass various qualifying examinations, and examine background investigations, and successfully complete a polygraph test, psychological exam, physical, drug screen, and detailed background investigation.
• Must not have used illegal drugs within the past 3 years or marijuana within the past 1 year.
• Must not have…