Adult Protective Services Caseworker; Child Welfare Lake

The position provides a full range of intake and/or ongoing Social Casework services for a variety of program areas such as child abuse and neglect cases and youth in conflict cases.

Benefits:

• Employer-Sponsored Medical and Dental Insurance Plans
• 100% Employer Paid Vision Plan
• Flexible Spending Account
• Health Reimbursement Account
• Employer-Sponsored Short-Term Disability Insurance
• 100% Employer Paid Long-Term Disability Insurance
• 100% Employer Paid Term Life Insurance
• Supplemental Life Insurance Plans
• 401(a) and 457(b) Retirement Plans with a 9% Employer Match
• Paid Vacation, Sick Leave, Personal Days and Holidays
• Employee Assistance Program
• Discounts on concerts, major sporting events, electronics, travel, cars and more!
• Wellness Stipend of $427
• Personal PTO hours available upon your start date
• Paid Continuing Education for ongoing professional development
• Work-Life Balance with flexible working conditions
• Merit and cost-of-living raises to ensure competitive compensation

This position is primarily responsible for delivering comprehensive Adult Protective Services (APS) casework, including intake, screening, investigations, and ongoing services for vulnerable adults in Lake County. The APS Caseworker ensures the safety and stability of at-risk adults through collaboration with community partners, advocacy, and intervention. During periods of high demand, this position may also support Child Welfare casework functions as needed to assist with overflow cases, based on agency needs and community priorities.

Conduct investigations of APS referrals to determine whether abuse, neglect, or exploitation has occurred, including observation, interviews, and coordination with family members and community partners.

Develop and implement effective, individualized case plans for at-risk adults by leveraging family, friends, and local support systems to promote client safety and well-being.

Accurately document all case activities including assessments, contacts, and plans using the CAPS electronic case management system.

Advocate on behalf of clients and work collaboratively with law enforcement, legal entities, healthcare providers, and other professionals.

Determine appropriate protective actions, which may include removal from unsafe environments or court petitions for guardianship. Provide court testimony when necessary.

Participate in screening and evaluating incoming APS referrals with the Protective Services Supervisor and team to determine assignment eligibility.

Maintain compliance with state and agency requirements, including successful completion of the Adult Protection Academy and ongoing annual training.

Support child welfare services in a caseworker capacity during overflow periods, assisting with intake, assessment, and follow-up as assigned.

Perform other related duties as assigned to support the protective services team and broader agency mission.

Preferred Qualifications:

Knowledge and experience in protective services, social work, or a related human services field.

Strong interpersonal, investigative, and documentation skills.

Ability to work independently and collaboratively in a multidisciplinary team environment.

Required to be On Call on a rotating basis. Review with HR.

• Difficulty of Work:
  • Work is performed on a variety of cases that will have similar and dissimilar problems. Each case is substantially different and often involves complex family relationships. The Caseworker independently evaluates the case and develops ongoing safety plans, case plans.
  • The Caseworker is expected to deal with unusual and/or difficult cases with appropriate supervisory assistance.
  • There are numerous guidelines and regulations covering the work, such as the Children’s Code, Volume VII of the Department of Human Services Rules and Regulations, which regulate procedures to be followed. There are a wide variety of recognized social casework techniques, and the Caseworker must use judgment and situational evaluation to determine which are appropriate for each of the cases assigned.

Other Duties

Please note that this job description does not intend to cover or contain a full comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Supervisory Responsibilities

Instructions may be received from the supervisor when cases are assigned and during the progress of a case. The supervisor is available to provide instructions and to act as a consultant at the request of the Caseworker. Work is reviewed for compliance to policy and general conclusions through spot checks, staffing, supervisor conferences, and judicial involvement.

Requirements

• Knowledge of:
  • Theories, principles, and concepts of social casework practice (assessment and treatment oriented) related to all of the assigned program areas.
  • Medical…