Street Outreach Specialist
Listed on 2026-10-10
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Social Work
Community Health, Human Services/ Social Work, Community Support Services, Patient/Health Advocate
Street Outreach Specialist
Recovery Works, Denver Metro
Nonprofit, Full-time, Programs/Services, $60,000 - $70,000
Job Summary
The Street Outreach Specialist is a field-based position responsible for providing direct services, housing-focused case management, and comprehensive documentation and data tracking for individuals experiencing unsheltered homelessness. Working primarily outdoors in parks, encampments, commercial corridors, and public rights-of-way in the City of Lakewood and other assigned service areas, the Specialist builds relationships with individuals who may be disconnected from formal systems of care, with the goal of supporting movement toward shelter, Recovery Works programs, permanent housing, recovery, and long-term stability.
The role emphasizes trauma-informed, person-centered and low-barrier engagement, motivational interviewing, strong community partnership, and consistent follow-through. Accurate and timely data entry, documentation, outcome tracking, and administrative work are essential functions of this position and carry the same level of responsibility as field-based outreach. This is a full-time exempt position that reports to COO
Primary Responsibilities / Essential Job Functions
Outreach & Engagement
Deploy to identified outreach locations, including encampments, parks, commercial corridors, vehicles, and public spaces.
Engage individuals using trauma-informed, person-centered and low-barrier approaches, prioritizing those who are disconnected from services or have experienced service-related trauma.
Provide direct engagement during encampment resolutions, including relocation support, safety planning, resource navigation, and connection to services.
Build consistent relationships over time and maintain appropriate follow-through with individuals engaged through outreach.
Housing-Focused Case Management
Conduct initial housing assessments using Coordinated Entry tools, HMIS, and other required systems.
Develop and implement individualized housing case plans focused on positive exits from homelessness and sustainable housing stability.
Assist participants in acquiring housing-readiness documentation, including identification, Social Security cards, income verification, disability documentation, and other required materials. Coordinate referrals and warm hand-offs to housing programs, Recovery Works programs, shelter, behavioral health, substance use treatment, primary care, and other community resources.
Maintain active follow-up on referrals and housing opportunities rather than relying solely on resource provision.
Service Navigation & Wrap-Around Support
Provide direct or referral-based access to health care, behavioral health, substance use and recovery services, benefits enrollment, outreach courts, employment services, legal support, transportation, and other stabilization resources.
Monitor participant progress, identify barriers, and adjust plans as needed in coordination with participants, Recovery Works staff, and community partners.
Support continuity of care as individuals move between street outreach, Recovery Works programs, community services, and permanent housing.
Data Management, Documentation & Accountability
Maintain accurate, complete, and timely participant documentation in HMIS, Alleva, and all other required organizational, partner, or funder databases.
Complete documentation and data entry within established Recovery Works timelines. Documentation is an essential function of the position and is not considered secondary to field-based outreach.
Accurately track outreach contacts, engagements, referrals, services provided, housing progress, participant outcomes, and other required program measures.
Maintain organized records necessary for grant reporting, contract compliance, program evaluation, performance monitoring, and organizational decision-making.
Regularly review assigned participant and outreach data for completeness and accuracy and promptly correct identified data-quality issues.
Complete required program, performance, evaluation, and funder reports within established deadlines.
Maintain compliance with HMIS, HUD, organizational, funder, privacy, data-security, and recordkeeping requirements.
Use scheduled administrative time effectively to ensure field responsibilities do not interfere with required documentation, tracking, reporting, and follow-up.
Participate in regular data review, supervision, and quality-assurance activities to ensure program outcomes are accurately…
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