Police Dispatcher I​/II

The City of Colton is recruiting for a full-time Police Dispatcher I/II with the Police Department. Current and future vacancies will be filled from the eligibility list established from this recruitment and examination process.

Applications will be accepted until Monday, November 9, 2026, at 11:59 p.m., or until 75 applications have been received, whichever comes first. Recruitment may close earlier if a sufficient number of qualified applications are received.

Police Dispatcher I: $4,994.17 - $6070.44

Police Dispatcher II: $5,257.03 - $6,389.96

Under general and/or immediate supervision, performs a variety of public safety communications duties using computer-aided dispatch (CAD), radio, telephone, and related communications systems; receives and prioritizes 9-1-1 emergency and non-emergency calls for police assistance and dispatches appropriate personnel and resources; provides communications support to field personnel; maintains related records; and performs related duties as assigned.

The Police Dispatcher I is the entry-level, non-sworn class within the Dispatcher series with responsibility for performing the full range of dispatch assignments at a lesser skill level and with less independent direction and judgment regarding work procedures and methods. This class is distinguished from Dispatcher II in that the latter performs assigned duties at a journey level with minimal supervision and is expected to demonstrate a full understanding of applicable policies, procedures, and work methods.

Typically, after the requisite experience has been gained, incumbents can reasonably expect to progress to the next level.

The Police Dispatcher II classification is the journey level, non-sworn class in the Dispatcher series and is responsible for performing the full range of dispatch assignments at an independent level, demonstrating thorough and proper judgment and initiative. This class is distinguished from the Dispatcher I in that the latter is a learning classification with responsibility for learning policies and procedures associated with assigned duties.

Does not exercise supervision.

May occasionally exercise technical and functional supervision over lower-level dispatch staff.

• Perform the full array of duties assigned to classes in the Dispatcher series including receiving emergency calls, dispatching emergency vehicles, maintaining records and equipment, and maintaining records.
• Receive and analyze emergency calls from the public requesting police or other emergency service; determine nature, location and priority of emergency; dispatch police units as necessary or transfer calls to appropriate agency; answer 911 calls; answer non-emergency calls and refer to appropriate contact.
• Transfer and/or place telephone calls, relay information, and request services as appropriate to other safety agencies, City Department’s, City Emergency crews, tow companies, ambulance services, coroner, telephone and utility companies, and others entities; maintain detailed records of the time and nature of each call.
• Maintain contact with all units on assignment; maintain status and location of police field units, checking periodically to very location, activity, and status, supply back-up personnel and taking other appropriate steps to provide for the safety of field personnel.
• Organize and coordinate activities to field units.
• Coordinate emergency calls and relay information and assistance requests involving other law enforcement and firefighting agencies.
• Enter, update and retrieve crime-related information from computer and…