Assistant Location Manager - Glacier National Park

Overview

Live. Work. Explore. as a part of our Administration team in Glacier National Park!

At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring Assistant Location Managers to Live. Work. Explore. this summer!

Supports the Location Manager in overseeing daily operations, ensuring departmental standards are met, and fostering a positive work environment for employees. This role involves managing employee housing, addressing guest complaints, and collaborating with various departments to enhance both employee and guest experiences while maintaining safety and compliance with company policies.

• Position Type:
  Seasonal
• Season Dates: late‑April through early‑October 2026 (exact dates vary by location)
• Pay: $2,000.00 bi‑weekly
• Schedule:
  
  Typical schedule is 45‑50 hours, 5 days per week (may include weekends, evenings, and holidays)

We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are an authorized concessionaire in Glacier, and proud stewards of the park.

• Free employee housing (dormitory‑style) and on‑site employee meals (cafeteria‑style)
• Free on‑site laundry facility, employee shuttle service, Wi‑Fi (limited bandwidth)
• Fast‑paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world
• The adventure of a lifetime!

• Employee Assistance Program
• Wellness Program
• Learning and Development Program

• Free Glacier National Park pass
• Free Red Bus Tours (if available)
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• $350 Referral Bonus Program

• Act as the Location Manager in their absence.
• Work with department managers and directors to ensure departmental standards are frequently monitored and are met or exceeded, and a commitment to excellent employee performance is instilled.
• Ensure Xanterra standards and policies are executed across all departments in a consistent manner.
• Oversee all off duty employee personnel issues and opportunities including employee housing, organization of employee recognition, events and outings.
• Greet new staff and give short tour of the housing area, rules, and regulations.
• Take a lead role in creating events, and promoting the employee recreation opportunities at the property.
• Assist in overseeing the employee housing dorm cleaners to ensure standards are maintained in employee housing and conduct weekly employee housing inspections.
• Work closely with Human Resources and departmental managers to ensure employee experience expectations are met, including housing, recreation, safety, and performance.
• Ensure that all employee complaints, regardless of the issue, are turned over to the Human Resources Department immediately and lead or participate in investigations as needed.
• Respond positively and empathetically to all guest complaints with the objective of solving the problem to the satisfaction of both the guest and the Company prior to the departure of the guest.
• Review guest survey feedback and follow up as necessary.
• Participate in the weekly location department Manager Meeting.
• Assist in the immediate follow‑up of all deficiencies noted on National Park Service Evaluations, working with maintenance and other department managers/directors.
• Ensure that proper lost and found procedures are followed by all personnel at the location.
• Continuously evaluate safety concerns throughout all departments, inside and outside housing buildings, and work with Safety and Security leads on property to instill a safety‑oriented culture.
• Maintain a daily manager’s log of all events taking place on location with professional,…