Employee Relations Manager - Columbia Falls, MT

Overview

Live. Work. Explore. as a part of our Human Resource team in Columbia Falls, the gateway to Glacier National Park!

At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring an Employee Relations Manager to Live. Work. Explore. in Columbia Falls, Montana!

• Position Type:
  Year-Round, Full-Time. Subject to a 4-week furlough period in the fall, depending on business need
• Start Date:
  
  March 2026
• Pay: $2,448.00 Bi-Weekly
• Schedule:
  
  Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)
• Housing:
  Employee housing is not available

Just west of Glacier National Park lies a collection of communities who proudly welcome millions of visitors each year to the Glacier Gateway area. Columbia Falls - a lively Montana town with many locally owned shops, restaurants, breweries, and summer farmers markets - is the ideal home base for exploring Glacier National Park and the 2.4 million acres in Flathead National Forest.

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

• Free Glacier National Park pass
• Free Red Bus Tours (if available)
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• $350 Referral Bonus Program
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world
• The adventure of a lifetime!

• Build Meaningful Connections: You’ll be the go‑to HR partner for Location Managers, Assistant Managers, department leaders, and employees across the park. Whether you're joining a team huddle, dropping by a lodge, or checking in after hours, you’ll build trust and connection by showing up with professionalism, authenticity, and approachability.

• Be a Trusted Ear (and Voice of Reason): Employees will turn to you when they need guidance, support, or just someone to listen. You’ll handle sensitive issues with empathy, discretion, and tact—making sure people feel heard, supported, and connected to the resources they need.

• Tackle the Tough Stuff (with Heart): From roommate conflicts to policy concerns, you'll navigate a wide variety of employee relations issues with fairness, judgment, and consistency. You’ll know when to step in, when to coach, and when to elevate to leadership—always keeping people and policy in balance.

• Lead with Integrity in Investigations: When serious concerns arise—like harassment, discrimination, or misconduct—you’ll take the lead on investigations. You’ll conduct thorough, timely, and compassionate interviews, and work closely with the HR Director and Operations leaders to recommend action rooted in policy and sound judgment.

• Keep Communication Flowing: Whether you're fielding questions from staff, chatting with the National Park Service, or updating leadership, you’ll keep the lines of communication open, clear, and respectful across all levels.

• Protect What Matters: You’ll safeguard employee records, maintain strict confidentiality, and ensure HR paperwork gets where it needs to go. You’ll also stay up to date on employment laws and help others stay compliant, too.

• Be the HR Role Model: Your daily presence helps set the tone. Whether you're walking the walk with our company values or helping a new employee feel welcomed on day one, you'll embody what it means to be a trusted leader and team player.

• Team Up and Dive In: You’ll collaborate with the rest of the HR crew on everything from onboarding to retention strategies to seasonal wrap‑ups. When there's a need, you jump in—no job is too small when you're building something great.

• Spot Trends and Take Action: Keep an eye on what's happening in the field.…