Office Assistant II Records Management - Department of Technology & Communication Services

Position: Office Assistant II - - Records Management - Department of Technology & Communication Services

Howard County:

Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community.

Howard County Government:

Howard County Government is a leader in innovation, sustainability, and consistently ranked as one of the best places to live and work in the country. In 2025, Howard County Government received a record-breaking 83 Achievement Awards from the National Association of Counties (NACo) – the highest number of annual NACo awards achieved in the history of the State of Maryland, and the highest number of awards out of any county in the State of Maryland which received a collective 136 awards.

NACo is the leading organization representing county-level government operations. These awards recognize innovative and transformative programs that provide new services for county residents, improve existing programs, upgrade working conditions, and enhance citizen participation and public policy making.

What are we looking for?

We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations.

What you'll like most about working at Howard County Government:

• We are committed to workplace excellence in every area of County government.
• We have a highly talented, diverse, and inclusive workplace. Your input will not only be heard, but it will be encouraged!
• We offer competitive compensation and great benefits including medical, retirement, and wellness programs.
• As a member of the Howard County Government team, you'll be helping drive our culture and directly impact what makes us an amazing place to work.

POSITION SUMMARY/CLASS

DESCRIPTION:

This position is responsible for the daily functions required to convert County paper records to electronic records. This mainly involves, but is not limited to: prep, scan, and data entry. Meeting established daily production is expected. Must be able to successfully pass a Police Civilian Background Investigation.

STARTING SALARY HIRING RANGE:

$19.22 - $20.54 hourly
$39,977 - $42,719 annually

CLASS

DESCRIPTION:

Performs administrative support work under general supervision from an administrative or technical superior. Work may include organizing, storing and maintaining records and books; processing mail; transcribing data using data entry and verifying equipment; and a variety of clerical and manual tasks; preparing materials for mailing; and operating automotive equipment.

Includes the following and may have other duties assigned:

• Preps departmental paper documents for scanning according to the guidelines preset by the department's needs.
• Will include removing all staples, clips and inserting divider sheets so documents are electronically separated in the record system.
• Scans prepared documents using Windows based capture software.
• Verifies quality of scanned images and replacing any that do not meet quality standard.
• Keys data from scanned images entry to associate metadata to be used to search for documents in the County record system.
• Verifies processes done by others to assure quality.
• Performs general clerical assignments.

High School Diploma or GED; and one year experience and/or training; or equivalent combination of education and experience.

PREFERRED EDUCATION,

KNOWLEDGE, SKILLS AND ABILITIES:

• Basic knowledge of personal computer use and Windows operating system.
• Basic knowledge of Records Management principles.
• Good computer keyboarding skills.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms;

and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds to and from a utility cart. Specific vision…