Administrative Assistant , Outpatient Clinic

Position: Administrative Assistant I, Outpatient Clinic
Administrative What to expect.

Primary responsibilities include:
* Receive clinic clients; collect client co-payments; receive and route telephone calls.
* Schedule client follow-up appointments.
* Maintain client medical records (EHR) in good order; file client information; process client and other administrative paperwork.
* Assist with maintenance of clinic electronic health records.
* Maintain clinic facilities for optimal and secure functioning.
* Provide backup assistance to other administrative staff as warranted.

Additional responsibilities include:

* Greet clients in person and on the phone with exceptional customer service
* Monitor and route clinic voicemail messages
* Schedule appointments for clients and staff
* Pull and file charts and paperwork for doctors
* Check client eligibility status to verify insurance coverage
* Check and verify current ITPs and authorizations
* Log and distribute incoming and outgoing faxes
* Request, log, and secure client co-payments
* Receive, respond and/or route incoming phone calls
* Print provider schedules and billing sheets
* Make appointment reminder calls
* Respond to all requests from providers, clients and other staff in a professional manner
* Communicate critical information to staff in a timely manner
* File all notes and papers in client charts
* Close charts in multiple electronic data systems
* Receive, log, and secure all delivered medications
* All other duties as assigned to ensure successful operation of the clinic

What you'll get from us.

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:
* A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
* Comprehensive medical, dental and vision benefits for benefit eligible positions
* 403b retirement match
* Generous paid-time-off for benefit eligible positions
* Complimentary Employee Assistance Program (EAP)
* Generous mileage reimbursement program
** Pay for this position is a flat rate of $19.00/hr.
** What we need from you.
* High school diploma is required. An Associates Degree in business administration or related field is preferred.
* Previous experience in a health care setting is preferred but not required.
* Previous experience and aptitude with computer systems and data software such as an Electronic Health Record and the ability to maintain and protect client confidentiality and privacy is essential.
* Ability to multi-task in a high volume, extremely fast-paced health care business environment. Demonstrated willingness to take on varied responsibilities and work as part of a team to ensure the overall success of the Clinic. Excellent interpersonal skills and a sense of humor is a plus.

At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life's challenges. Join us and be a part of a mission that changes lives!#LI-SM1