Order Management Specialist - Columbia, MD or Coppell, TX

Order Management Specialist - Columbia, MD or Coppell, TX

We’re looking for a detail-oriented, customer-focused Order Management Specialist to join our team in the Columbia, Maryland and DFW areas. The ideal candidate will have excellent communication skills, a positive customer service attitude, and possess the ability to work independently while playing an active role in a cohesive team environment. This is a hybrid position requiring occasional time in the office.

• Process a wide variety of customer orders utilizing various methods and meeting all requirements
• Provide non‑technical support of internal and external customers regarding order fulfillment and order tracking
• Coordinate with counterparts in Germany (Global HQ) on delivery schedules, pricing, and order requirements
• Coordinate with internal teams (Finance, Service, Contracts, Collections, etc.) to facilitate the order process, achieve joint goals, and solve process problems
• Take ownership of the complete order cycle, ensuring quality and efficiency throughout the process
• Participate in special projects related to order processing and general lean process improvements

• BA/BS in Business Administration, Accounting, Operations, or other relevant field
• Familiarity with SAP or other major ERP system is a plus
• Understanding of basic business operations and basic finance knowledge related to AR/AP
• Proficiency in Microsoft Excel (pivot tables and basic formulas)
• Strong communication skills via email and phone
• Extremely detail‑oriented and effective organizational skills
• Ability to self‑manage multiple projects in a fast‑paced environment
• Strong problem‑solving skills and ability to root‑cause issues
• Process‑oriented with an interest in continuous improvement and learning
• Must be located in the US and have valid US work authorization

We are looking forward to receiving your application!

This is a full‑time hourly position. The total compensation for this position is $25‑33/hr total compensation includes base salary, variable pay (when applicable) plus benefits. The range is determined by the position, geographic location and level. Individual pay within the range is determined by several factors including location, education or training, relevant work history, sales incentive structure and job‑related skills.

Rohde & Schwarz is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age or any other characteristic protected by law.

• Flexible working hour models
• Training & continuing education
• Privately owned company
• Promoting innovation
• Long‑term & attractive work environment