Horowitz Center Box Office Attendant Pool

Horowitz Center Box Office Attendant Pool

4 days ago Be among the first 25 applicants

Howard Community College provided pay range: $18.00/hr – $18.00/hr

Position Title:

Horowitz Center Box Office Attendant Pool

FLSA:
Non-Exempt;
Full-Time/Part-Time:
Part Time;
Hours Per Week: 5‑20;

Work Schedule:

Flexible.

• Accurately operate the ticketing system to sell tickets for Horowitz Center events
• Provide all guests a positive first impression by offering superior, individualized and courteous guest service
• Process ticket, subscriptions and festival registration orders via window transactions, mail, phone, and online
• Handle cash, check and credit card charges within established guidelines
• Perform daily opening and closing procedures
• Complete and submit deposits to Finance daily
• Check/respond to Box Office email
• Assist with sign‑up process & reminders for Horowitz Center Ushers
• Assist with concessions stocking in advance of performances as needed
• Communicate Front of House needs with other Horowitz Center employees regarding events as needed
• Prepare and assemble ticket orders mailings as needed
• Pick up and drop off Box Office snail mail daily
• Respond to customer service needs/issues
• Assist with event creation/editing in ticketing system as needed
• Performs other duties as assigned.
• Complete production data log at the end of each production’s run

• 1‑2 years of customer service experience (previous box office experience preferred)
• Experience handling money; strong math and reading skills, articulate sales voice
• Prior experience with box office ticketing software is preferred
• Flexibility, meticulous attention to detail
• Proven track record of excellent customer service; ability to communicate effectively with diverse groups of customers, partners, and co‑workers
• Ability to work independently and initiate problem resolution, escalating to staff when appropriate
• Ability to maintain strict confidentiality
• Experience with Microsoft Office 2016 or higher, including Word, Excel, and Outlook
• Experience with Google Drive products including Docs and Sheets
• Problem‑solving skills; positive conflict resolution on the spot
• Excellent interpersonal and customer service skills
• Strong organizational skills
• Proven ability to perform well under pressure
• Effective verbal and written communication skills
• Regular attendance is required

• Responsible for all monies in the Box Office and, at times, tends area alone
• Expected to walk moderate distances to manage multiple spaces and carry deposit bags to the college wall safe
• May work evening and weekend hours as needed

Shifts are three to six hours long, with some shifts up to eight hours. Maximum hours per week: 25. This position is part-time and no benefits are provided.

• Number of Vacancies: 3
• Posting Number: NB226P
• Best Consideration Date: 09/30/2025
• Job Open Date: 08/27/2025
• Pre‑employment criminal background investigation is a condition of employment

HCC is interested in all qualified applicants who are eligible to work in the United States. Due to policy, only employees living in states contiguous to Maryland—Virginia, West Virginia, Washington DC, Pennsylvania—are eligible for work didates must live in a commutable area or be willing to relocate at their own expense.

Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college’s application in full).

Howard Community College (HCC) is an Equal Employment Opportunity &affirmative Action employer and values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status. HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process.

For confidential assistance with the job application process, please contact the Office of Human Resources at 443‑518‑1100.

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