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Customer Success Mgr./ CSM Customer Service Rep

Member Experience & Engagement Lead

Job in Columbia, Howard County, Maryland, 21046, USA
Listing for: Dominique Dawes Academy
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
A community-focused educational organization in Columbia, Maryland is seeking a Member Experience Coordinator to enhance member satisfaction and ensure a welcoming environment. This role involves overseeing customer service operations, supporting enrollment, and engaging with families to foster strong relationships. The ideal candidate has experience in customer service, educational environments, and excellent communication skills. This full-time position offers a supportive atmosphere and opportunities for professional growth.
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