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Customer Service Rep Technical Support HelpDesk/Support Bilingual

Service Order & Customer Experience Specialist

Job in Columbia, Howard County, Maryland, 21046, USA
Listing for: Rohde & Schwarz (China) Technology Co., Ltd.
Full Time position
Listed on 2026-01-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Technical Support, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A global technology company is seeking a dedicated customer service representative to manage service orders for calibration, repair, and maintenance. The role involves processing customer requests, verifying service accuracy, and ensuring timely communication with customers. You will act as the main point of contact, coordinating with various teams to resolve issues efficiently. Ideal candidates should excel in a fast-paced environment, prioritize customer satisfaction, and adapt to evolving workflows.
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