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Member Support Specialist — Call Center Path

Job in Columbia, Howard County, Maryland, 21046, USA
Listing for: BrightKey, Inc
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 18 - 20 USD Hourly USD 18.00 20.00 HOUR
Job Description & How to Apply Below
Position: Member Support Specialist — Call Center Growth Path

Bright Key, Inc. is seeking a Call Center Representative to deliver exceptional customer service for nonprofit and professional services members. You will handle inbound/outbound calls, emails, and chat, assist with account management, renewals, and billing issues, and document interactions in the CRM.

This onsite role in Annapolis Junction, MD offers a Monday–Friday 8:00am–5:00pm schedule, starting pay $18–$20 per hour, and benefits including health coverage, 401k, and paid time off.

This role is for the Member Support Specialist — Call Center Growth Path role at Bright Key, Inc.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Columbia, MD, United States.

This opportunity is part of our work in Human Resources, Sales.

The advertised compensation is 25.000 - 28.000.

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