Portfolio Services Manager II

Portfolio Services Manager II

Computershare U.S.

Columbia, MD – Hybrid (3 days a week in office, remote otherwise)

This is a hybrid position based in Columbia. We’re committed to your flexibility and well‑being and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for part of your week. Find out more about our culture of flexible working.

We give you a world of potential.

Computershare Corporate Trust (CCT) is a division within Computershare responsible for providing trustee and sophisticated agency services for private and public companies, investment bankers, asset managers, government agencies and other financial institutions.

Within Computershare Corporate Trust, the Portfolio Services Manager II works on our most complex and sophisticated products in our Securities and Loan Services (SLS) division. Within SLS, the Portfolio Services Manager II is focused on our Securitizations, Loan Agency and Custody businesses where we provide end‑to‑end solutions including trustee services, portfolio administration, securities and loan custody, collateral agent, calculation agent, paying agent, and customized reporting in support of investors, asset managers, lenders and borrowers.

The Portfolio Services Manager II understands the complex funding and portfolio compliance requirements and portfolio accounting concepts that accompany these products.

This role operates in a fast‑paced evolving market. Clients are high‑profile market makers driving new finance industry structures and concepts with cutting‑edge lending and securitization strategies. These clients include some of the top asset management firms, investment bankers, hedge funds, REITs, and institutional issuers/borrowers and investors. The Portfolio Services Manager II works closely with these clients and adapts to changing priorities to ensure that all time‑sensitive funding, trading, payment and reporting activity is carried out in accordance with the client’s request and contractual requirements.

The role holder also works closely with various internal business partners such as sales, business development, legal, relationship managers and middle/back‑office support teams to resolve issues and solve for our client’s business needs.

A role you will love:
The Portfolio Services Manager II is responsible for the overall management and administration of moderately complex deals/portfolios which could span multiple clients and products. Deal structures typically include esoteric concepts and active portfolio management. The role holder ensures the accurate and timely administration of all deal activities including daily cash/position/asset reconciliations, waterfall/borrowing base/compliance test calculations, asset sales/purchases, fundings, payment processing, intraday trading, investor reporting, and ad‑hoc client requests.

This requires close interaction with the client and the analyst assigned to the deal and monitoring deliverables outside a structured workflow to ensure contractual requirements are met. The role holder may also assist with production support and completing these administrative services as well as reviewing the work carried out by other team members.

• Administer and manage moderately complex deals, including actively managed portfolios with daily, time‑sensitive activity.
• Ensure portfolio and trade activity is processed accurately, timely and in accordance with client instructions and contractual agreements.
• Ensure cash and asset positions are updated daily within internal systems and tied out with clients.
• May review the work carried out by other team members and provide feedback.
• Act as primary point of contact for client communication and apply product knowledge and ability to interpret complex legal documents to independently investigate and respond to client inquiries and requests.
• Liaise with deal stakeholders and internal or external parties to promptly resolve all trade, funding, asset transaction or reporting issues. May also act as issue resolution escalation point for junior Portfolio Services Managers.
• Train less…