Senior Delivery Manager

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eSimplicity is a modern digital services company that partners with government agencies to improve the lives and protect the well‑being of all Americans, from veterans and service members to children, families, and seniors. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that equip federal agencies with solutions to courageously transform today for a better tomorrow.

Full‑time

We’re seeking a Delivery Manager with Salesforce experience. As a Delivery Manager, you will bring guidance, process, communication, and focus to your teams, helping them plan and deliver high‑quality work smoothly and on time. DMs partner with program leads, technical leads, product, and HCD to ensure the team is focusing on and successfully shipping work that delivers the highest value to our customers.

DMs communicate with stakeholders, unblock or elevate impediments, and help manage risks. They also leverage agile principles, emotional intelligence, and a get‑things‑done mindset to coach teams to ever higher performance.

• Accountable for on‑time and high‑quality delivery of development work from inception to completion ensuring that your team can deliver work efficiently and without requiring heroics.
• Leads the collaborative, dynamic planning processes for sprints, PIs, and more.
• Partners with team leads to determine project objectives, and supports the development of product roadmaps, backlogs, and measurable success criteria.
• Implements processes within and across teams to position teams for success. These processes help teams easily track work, ensure strong communication within and across teams, and guarantee that team members are focused on the right things at the right time.
• Facilitates scrum ceremonies and agile practices to ensure effectiveness of the team in delivering value to client.
• Coordinates with cross‑functional teams to ensure alignment and drive progress toward goals.
• Manages client expectations and communications so the client is aware of project progress, risks and blockers.
• Closely tracks project work, and manages dependencies, risks, and issues, providing mitigation strategies and promptly resolving blockers, to ensure smooth project execution.
• Provides leadership and mentorship to team members, including coaching in Agile methodologies, healthy team relationships, and constructive disagreement.
• Partners with team to continuously improve project delivery processes and methodologies.
• Tracks and leverages metrics to measure success and identify areas for improvement.

• People Management and High EQ:
  Understands and manages team dynamics, addressing conflicts and creating a healthy, supportive work environment.
• Execution & Adaptability:
  Successfully executes plans while being flexible to changes that arise.
• Creates Alignment and Drives Team Forward:
  Facilitates alignment between team efforts and organizational goals.
• Mission Fit:
  Aligns with eSimplicity’s mission and values to improve the lives of the American people.
• Resiliently Navigates Ambiguity:
  Remains calm and focused amidst uncertainty, while helping teams move forward toward clarity.
• Stress Management:
  Effectively manages stress within teams to ensure sustained performance.
• Mindset: A collaborative and growth‑oriented mindset, with a natural inclination toward learning.
• Data‑Driven Decision‑Making:
  Leverages data to inform decisions and optimize outcomes for our projects, customers, and business.
• Strategic Thinking:
  Anticipates future trends and incorporates them into planning.

• All candidates must pass public trust clearance through the U.S. Federal Government. This requires candidates to either be U.S. citizens or pass clearance through the Foreign National Government System which will require that candidates have lived within the United States for at least 3 out of the previous 5 years, have a valid and non‑expired passport from their country of birth and appropriate VISA/work permit documentation.
• Bachelor’s degree in Computer Science, Information Systems, Engineering,…