Learning Management System, Sr. Program Manager

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging.

Join us at enterprisecommunity.org

Working at Enterprise

At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.

Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.

Job Description Summary

The Learning Management System (LMS), Sr. Program Manager is responsible for the design, implementation, administration, and day-to-day operation of the learning management system (LMS) at Enterprise Community Partners. Initially, this role will be responsible for project managing the execution of LMS strategy, identifying significant milestones for LMS implementation, and leading the development/testing phases of the LMS with internal and external partners.

This role will be responsible for partnering with Organizational Development leadership to successfully launch and integrate the LMS within the organization. The role includes providing technical support, configuring new properties, users and course assignments and consulting with stakeholders across the organization. This role will ensure that both external and internal LMS training aligns with the learning strategy, fostering a culture of continuous learning and professional development.

Job Description

Core Responsibilities

• Project manage the design, testing, and integration of the LMS organization wide. Collaborate with Organizational Development & Talent Management Senior Director and team to maintain and optimize the LMS.
• Oversee the day-to-day operation of the LMS ensuring seamless functionality and a user-friendly experience for Enterprisers (employees). Responsibilities include user account management, course or cohort assignment, transcript process, audits, reporting, and troubleshooting platform or user issues.
• Establish and maintain content standards, ensuring consistency in tone, structure, and format across all training materials and end user experience. Regularly review and update LMS content to reflect changes and best practices.
• Collaborate with internal teams to guide and support the design and implementation of training programs for Enterprisers (employees), including onboarding content for new hires and continuous education for existing staff.
• Develop, build, and analyze reports on LMS usage and key performance indicators. Monitor and analyze learner progress, course completion rates, and other relevant metrics to measure utilization and success. Provide insights to
• improve training effectiveness and make data
• -driven decisions for continuous improvement.
• Stay updated on LMS product features in the Workday platform and best practices for LMS management. Suggest and implement improvements to the training system based on internal feedback and emerging trends in eLearning and building performance.
• Other duties as assigned supporting in delivering best-in-class LMS functionality to the organization.

Required Qualifications:

• Bachelor's degree or certification in education, IT, Talent Development, Learning Technology or equivalent.
• Minimum of three years' experience with cloud based LMS platforms (e.g., Workday, Cornerstone) and organizational integrations with SCORM, APIs and third-party vendor educational libraries.
• Exceptional organizational abilities and attention to detail. Ability to manage multiple tasks, prioritize effectively, and work independently.
• Flexible…