TS/SCI Ticket Coordinator & Incident Lead
Listed on 2026-10-07
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IT/Tech
HelpDesk/Support, IT Support, Systems Administrator
Iniscore Technologies, Inc. is seeking a Ticket Coordinator to manage dedicated ticket queues, prioritize work, and assign tickets to technical resources to resolve end user concerns while meeting service levels.
You will monitor queues, ensure SLAs, escalate out-of-scope tickets to Service Desk or other teams, and verify tickets stay linked to their parent ticket with proper follow-up after resolution. The role requires clear communication and the ability to work in a high-pressure environment.
Join us at Iniscore Technologies, Inc. as our next TS/SCI Ticket Coordinator & Incident Lead in Columbia, MD, United States.
This is a genuine position to take on the TS/SCI Ticket Coordinator & Incident Lead role at Iniscore Technologies, Inc.
As a TS/SCI Ticket Coordinator & Incident Lead, you will play an important part at Iniscore Technologies, Inc. in Columbia, MD, United States.
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