System Administrator
Job in
Columbia, Howard County, Maryland, 21046, USA
Listed on 2026-10-16
Listing for:
Reflexive Concepts, LLC
Full Time
position Listed on 2026-10-16
Job specializations:
-
IT/Tech
Systems Administrator, Unix/Linux, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Reflexive Concepts is seeking a skilled System Administrator I to join our team!
Responsibilities:- Provide Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide support for the escalation and communication of status to agency management and internal customers
- Optimize system operations and resource utilization, and perform system capacity analysis and planning
- Five (5) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required
- Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree
- Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
- Manages IT system infrastructure and any processes related to these systems.
- Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
- Provides support for the escalation and communication of status to agency management and internal customers.
- Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
- Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
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