Platform Monitoring & Observability Analyst
Listed on 2026-10-20
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IT/Tech
Cybersecurity, IT Support
Apexon is a digital first technology services firm specializing in accelerating business transformation and delivering human centric digital experiences. We help customers outperform their competition through speed, innovation, and technology.
Apexon brings together expertise in AI, analytics, application development, cloud, commerce, customer experience, data, Dev Ops, IoT, mobile, quality engineering, and UX, with deep experience across BFSI, healthcare, and life sciences. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon has a global presence across four continents.
We are hiring for a Platform Monitoring & Observability Analyst opportunity.
Role: Platform Monitoring & Observability Analyst
Location: Remote
Position: 1
Work Arrangement: Remote
Active Secret clearance is required.
Role Overview
We are seeking a Platform Monitoring & Observability Analyst to support the VA ICAM IOSS project, which aims to modernize the Department of Veterans Affairs' multi-vendor Identity, Credential, and Access Management (ICAM) environment. The analyst will manage monitoring, logging, and alerting capabilities across ICAM platforms, prepare monthly availability reports, and analyze capacity and performance trends to support platform reliability and operational stability.
Required Skills
- Hands‑on experience with Splunk for monitoring, logging, and analysis.
- Knowledge of information and operations security logging practices.
- Experience with performance testing and performance trend analysis.
- Knowledge of incident response processes and troubleshooting.
- Ability to analyze operational data and prepare availability reports.
Preferred Skills
- Experience monitoring enterprise identity management platforms.
- Experience developing dashboards, alerts, and operational reports in Splunk.
- Experience with capacity planning, availability tracking, and performance optimization.
- Experience supporting government or enterprise IT environments.
Key Responsibilities
- Own and maintain monitoring, logging, and alerting capabilities across ICAM platforms.
- Use Splunk to monitor platform health, analyze logs, and identify operational issues.
- Prepare and deliver monthly availability reports.
- Analyze capacity utilization and performance trends to identify potential risks.
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