Technical Support Engineer Columbia MD​/Hybrid

Tenable is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey!

Are you passionate about solving technical challenges and making a real impact in cybersecurity? Join Tenable’s Technical Support team and help customers succeed with industry-leading solutions like Tenable One and more.

Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #One Tenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters.

We deliver results that exceed expectations and we win together!

• Troubleshoot complex issues and guide customers through vulnerability management and compliance tools.
• Collaborate with Sales, R&D, and Customer Advocacy teams to deliver exceptional support.
• Grow your skills working with cutting-edge cybersecurity technology in diverse environments.
• Contribute knowledge articles and insights that help shape our products and services.

• Technical degree or equivalent experience
• Must have experience in networking and both Linux & Windows OS
• Knowledge of cloud and cybersecurity concepts
• Customer support experience and excellent communication skills
• Enthusiasm for learning and helping others succeed
• Ability to work onsite/hybrid in Columbia, MD
• Experience with tools like Nessus, SIEMs, virtualization, SQL, or scripting is a plus
• Bilingual skills (Spanish, Portuguese) are a plus
• Must already be authorized to work permanently in the U.S.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Information Technology
• Industries:
  Computer and Network Security

We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable — through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact  for further assistance.

Tenable Data Consent Statement — Tenable is committed to protecting the privacy and security of your personal data. This Notice describes how we collect and use your personal data during and after your working relationship with us, in accordance with the General Data Protection Regulation (“GDPR”). Please review.