Liaison, Language Access Services

Language Access Liaison

Under the direction of the Language Access Supervisor, the Language Access Liaison, (Special Education & General Education) supports the coordination and delivery of translation and interpretation services to ensure multilingual families have equitable access to information and meaningful participation in their children's education. This position translates and manages district documents and provides in-house interpretation for school and district meetings, including time-sensitive communications and Special Education materials such as IEPs and 504 Plans, ensuring accuracy, clarity, and cultural appropriateness.

The Liaison coordinates translators, interpreters, and staff using web-based productivity and collaboration tools to fulfill requests and maintain efficient workflows. The role formats, reviews, and processes documents for translation while maintaining consistency using translation memories and approved language access tools. The Liaison provides technical assistance and customer service to schools and staff to support effective communication with multilingual families and reduce barriers to access.

This position supports the HCPSS mission and Strategic Plan by strengthening equitable communication and improving access to educational information for multilingual families.

Minimum Qualifications

• Bachelor's degree from an accredited college or university.
• Experience in providing interpretation and translation services within educational, government, or public service sectors. (Must demonstrate proficiency in managing multilingual workflows and translating complex documents between English and the target language while ensuring cultural and linguistic accuracy).
• Experience using translation tools such as translation memory systems, web-based collaboration platforms, or document management systems to coordinate and complete translation and interpretation requests.
• Experience working with diverse communities and supporting communication with multilingual families.
• Experience reviewing and formatting documents for translation, including time-sensitive communications and complex documents such as educational or technical materials.
• Experience providing interpretation across multiple modalities, including consecutive interpretation, simultaneous interpretation, and interpretation in both in-person and virtual environments.
• Native or near-native proficiency in Spanish, Korean or Chinese with demonstrated professional vocabulary and experience providing interpretation and written translation.

Essential Position Responsibilities

• Translates district documents, including time-sensitive and high-priority communications, including suspension letters and crisis-related messages, ensuring families and students clearly understand situations that affect student safety, behavior, and well-being
• Utilizes translation memories and approved tools to ensure families have access to critical information in their preferred language. Provides translation support for materials related to Title I programs and other student services, helping ensure equitable access to resources and support systems.
• Assists in ensuring compliance with federal, state, and district language access requirements, particularly related to Special Education processes and documentation.
• Serves as an in-house interpreter for school wide and district events, parent-teacher conferences, Individualized Education Program (IEP) meetings, 504 plan meetings, and other Special Education-related meetings. Provides interpretation services across a range of settings and modalities (in-person and virtual).
• Coordinates translators, interpreters and other staff using web-based productivity, scheduling, and collaboration tools to fulfill…