General Manager

Position Title

General Manager

Regional Director

Full-time, Regular position

Environmental Systems Associates – 9375 Gerwig Ln J, Columbia, MD 21046

Salary + Annual Bonus Opportunity

The General Manager directs and coordinates the total activities of the service center, and provides leadership to all personnel and processes of the center.

• Analyze the operating statement for both the center and individual departments, and take appropriate action.
• Prepare/review the GM report and take appropriate action.
• Analyze determinants of profitability and take appropriate actions to adjust.
• Ensure employee payroll processes are accurate and on time.
• Apply appropriate accounting control principles (for A/R, A/P, payroll, etc.).
• Plan, set, and achieve sales goals; utilize multiple processes for generating and responding to sales leads; coach salespeople.
• Ensure effective customer communications.
• Utilize features and benefits of key products & services to drive the value proposition; profile customer marketing base and future customer niches and maintain customer files.
• Support/practice company Human Resource standards and guidelines; conduct performance appraisals derived from ongoing performance feedback and provide appropriate counsel and discipline for employees.
• Develop employees and seek promotional opportunities for employees on a company-wide basis.
• Utilize established Vendor Programs whenever appropriate.
• Adhere to government safety guidelines and assure proper procedures are in place for handling accidents, fire, and emergency situations.

• BS or BA Degree in Business Administration or Operations
• 5-10 years of experience in the HVAC, security, pest control, or similar customer service focused industries (preferred).
• Ability to utilize basic computer applications (databases, spreadsheets, word processing, and internet).

• Competitive Pay, including incentive opportunities for many positions
• Paid Time Off and Company Holiday Pay
• Medical / Dental / Vision Insurance programs
• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance, for you and options you can elect for your family
• Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
• Supplemental benefit programs such as:
  Legal advice, pet insurance, health advocacy programs
• World Class Training opportunities through our Experts University
• Career Development opportunities

Director

Full-time

Management and Manufacturing

Consumer Services