Roller Skate & Events Supervisor

Columbia Association, headquartered in Howard County, Maryland, is known for engaging our diverse community, cultivating a unique sense of place, and enhancing the quality of life in Columbia, Maryland, all thanks to the efforts of our remarkable team members. If you share in our passion for teamwork and our vision, we want you to fast-forward your career with us at Columbia Association.

ROLLER SKATE & EVENTS SUPERVISOR

Supreme Sports Club, Columbia Association
Columbia Association (CA) is a nonprofit community services corporation that manages Columbia, MD, home to approximately 100,000 residents. Founded in 1967 by James Rouse and his Howard Research and Development Company, Columbia was envisioned as a complete city that respects the land, fosters the growth of its people, and ultimately generates profit. Columbia, MD is ranked #1 in Maryland as the Happiest City (Wallet Hub) and Best Place to Live (, ).

CA operates a range of fitness and recreation facilities including three full‑service fitness clubs, five racquet sports clubs, twenty‑three outdoor pools, two golf courses, an ice rink, and a miniature golf course.

The Roller Skate & Events Supervisor is a revenue‑driven leadership role responsible for meeting and exceeding skate rental, private event, and party revenue goals. This position leads all roller skate and event operations while actively driving bookings, maximizing utilization, and growing event revenue through strong sales execution, team leadership, and exceptional customer experience.

• Lead and develop the roller skate team to consistently meet and exceed rental, party, and event revenue targets, managing performance against budget and forecasts.
• Own the end‑to‑end event sales process, including inquiries, bookings, contracts, payments, and follow‑up to maximize conversion and repeat business.
• Oversee daily Skate Arena operations, ensuring safety, quality, and fun.
• Monitor and report program performance, metrics, and KPIs.
• Serve as Shift Coordinator, Manager on Duty, and weekend emergency contact as assigned.
• Ensure compliance with cash handling, risk management, OSHA, and emergency procedures.
• Maintain cleanliness and organization of the arena, snack bar, and lounge areas.
• Oversee snack bar operations, equipment, inventory, and health department standards.
• Respond to member feedback and implement improvements based on data and input.
• Collaborate across departments and support club‑wide initiatives as needed.

• Experience in driving sales, event planning, management, or a health and fitness facility (roller skating experience is a plus!).
• Strong leadership, communication, and problem‑solving skills.
• Ability to work independently, take initiative, and adapt in a dynamic environment.
• Comfort using Microsoft 365 tools (Excel, Word).
• A professional, positive, customer‑focused approach.
• Ability to work flexible hours, including evenings and weekends.

• High school diploma or equivalent (college coursework a plus).
• Ability to stand for extended periods and lift up to 50 lbs.
• Willingness to obtain Serv Safe, CPR/AED, and First Aid certifications within 60 days of hire.

The salary range for this position is $46K to $50 K. The actual salary offered will depend on the overall qualifications of the individual applicant for the position and the budgeted amount for the role.

Columbia Association is an equal employment opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to the following legally protected characteristics: race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military/veteran status, or any other characteristic protected by local, state or federal law.

EOE/ADA. We encourage applications from candidates who can contribute to the diversity of our organization. Over and above non‑discrimination, CA’s mission includes engaging our diverse community and meeting the evolving needs of a dynamic and inclusive community. That’s why we welcome folks of diverse or marginalized backgrounds and abilities to apply to become part of the CA team.