Customer Loyalty & Retention Advocate
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, CRM Systems & Management
Idea Tek is seeking a Customer Loyalty Advocate in Missouri to join our retention team. You will engage customers across calls, emails, texts, and proactive outreach, resolving concerns and strengthening relationships.
Using CRM and AI-powered insights, you’ll tailor white-glove experiences, review profiles, and collaborate with teams to prevent churn while aligning with business goals. The role emphasizes problem solving, negotiation, and empathy, offering opportunities to grow and impact
For the Customer Loyalty & Retention Advocate position at Ideatek, we are reviewing applications now.
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This posting is for the Customer Loyalty & Retention Advocate role at Ideatek, based in MO, United States.
We are looking to fill the Customer Loyalty & Retention Advocate position at Ideatek in MO, United States.
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