SBA Senior Disbursement Coordinator

The Senior SBA Construction Disbursement Coordinator is responsible for managing the department's most complex construction and multi-advance disbursements for SBA, other government-guaranteed, and occasional conventional loan products from loan closing through final disbursement. This role ensures the timely and accurate processing of draws, maintenance of loan documentation, monitoring of project budgets, and compliance with applicable regulatory requirements, bank policies, and internal procedures.

The position serves as a senior resource to the team, providing guidance on complex transactions, supporting exception resolution, and assisting with quality control, while working closely with borrowers, contractors, vendors, and internal stakeholders to support successful project funding and disbursement.

• Manage the department's most complex construction and multi-advance disbursements for SBA, other government-guaranteed, and conventional loans from loan closing through final disbursement.
• Review and process draw requests, validating supporting documentation, invoices, lien waivers, inspections, and budget allocations.
• Monitor construction budgets, equity contributions, and project progress to ensure alignment with approved loan terms.
• Order, review, and track third-party inspections, title endorsements, insurance requirements, and other documentation necessary to support disbursements.
• Evaluate contractor information and supporting documentation to ensure compliance with bank and SBA requirements.
• Collaborate with borrowers, contractors, title companies, attorneys, and internal business partners to resolve documentation deficiencies, disbursement issues, and project-related concerns.
• Ensure all disbursement activities comply with SBA requirements, regulatory guidelines, and internal policies and procedures.
• Maintain complete, accurate, and audit-ready loan files and servicing records.
• Input and maintain accurate loan, collateral, and disbursement information within applicable systems.
• Communicate loan status, funding requirements, draw schedules, and outstanding items with internal and external stakeholders.
• Serve as a senior resource and point of escalation for SBA Disbursement Coordinators, providing guidance on draw requests, documentation requirements, exception scenarios, and construction-related matters.
• Provide training, mentoring, and day-to-day coaching to team members, supporting onboarding, knowledge development, and adherence to departmental procedures and best practices.
• Collaborate with the SBA Construction Team Lead and department managers to support workload balancing, pipeline management, team development, and departmental objectives.
• Assist with quality control reviews, exception resolution, and remediation of documentation deficiencies to ensure compliance with SBA requirements, bank policies, and internal procedures.
• Identify operational and compliance risks and collaborate with the SBA Construction Team Lead and management to implement process improvements, workflow enhancements, and procedural updates.
• Provide operational support and team coverage during periods of increased volume, staff absences, or other business needs.
• Participate in departmental initiatives, including policy and procedure development, system enhancements, workflow documentation, audit support, and other strategic projects.
• Perform other duties and special projects as assigned.

• 3-5 years of experience in construction lending, commercial lending, loan servicing, or a related banking environment
• Experience working with government-guaranteed loan programs or regulated lending environments preferred
• High school diploma or GED required; bachelor’s degree in business…