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Strategic Incident Management Lead

Job in Columbia, Boone County, Missouri, 65201, USA
Listing for: HMG AMERICA LLC
Full Time position
Listed on 2026-10-09
Job specializations:
  • IT/Tech
    Change Management, IT Specialist, Business Continuity
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR
Job Description & How to Apply Below

HMG AMERICA LLC seeks an experienced Incident Management trainer/lead to conduct trainings on the Incident Management process within Steady State Operations, ensuring staff understand responsibilities and how to apply the process.

The role includes managing Process Set-up data in Service Management Tools, coordinating with Event Management to improve interfaces, and auditing incidents to drive faster resolutions and better KPIs.

We are currently recruiting a Strategic Incident Management Lead for our team in MO, United States.

Learn more about the Strategic Incident Management Lead role in the description above.

We appreciate your interest in this position.

Join HMG AMERICA LLC and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Strategic Incident Management Lead role at HMG AMERICA LLC, based in MO, United States.

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