ITPROUS_PS_SC___Systems Analyst - Project Lead
Listed on 2026-01-12
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IT/Tech
Technical Support, Systems Analyst, IT Business Analyst, IT Consultant
Columbia, United States | Posted on 11/08/2024
ITProFound is a Global employer serving the USA, INDIA and Canada. The company develops Software Products and solutions, as well as Project Implementation, besides staff augmentation to the direct clients.
Job DescriptionDAILY
DUTIES / RESPONSIBILITIES:
Emphases for the System Analyst candidate are to support system activities in SCION (the current EDSS) and procurement/implementation of the new EDSS. The System Analyst will need to learn the system capabilities and become an expert in that system to provide support, analysis, testing, problem resolution, reporting, and monitoring of that system. The candidate works in a team environment with other Information Technology staff, Project Management Office, and Program Area system Owners to support the system and users.
Specific duties and responsibilities include but are not limited to the following:
- Study and learn system capabilities assigned
- Work with Information Technology staff to learn system technical functionality and IT Security Standards and practices.
- Work with Program Area System Owners to learn their business functions and needs
- Assist staff in resolving system-related problems
- Assist with System user account permissions and security
- Provide and assist with system user training when onboarding new staff as well as individual training
- Attend and provide program area support SCION related events as needed
- Create and maintain supporting system and training documentation.
- Maintain SharePoint content associated with system collaboration sites
- Document and create technical reports by collecting, analyzing, and summarizing information and trends as well as system effectiveness
- Monitor and Identify system data quality issues and work to improve data accuracy
- Review and monitor usage reports
- Assist with the system software life cycle process
- Coordinate and assist with system testing and production validation
- Work with Program Area and IT to present key information for improvements
- Maintain system protocols by writing and updating procedures
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
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