Enrollment Services Processing Clerk

Enrollment Services Processing Clerk

Join to apply for the Enrollment Services Processing Clerk role at Columbia State Community College
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This position is responsible for general and technical clerical computer duties and processing related to enrollment services (admissions and financial aid).

• Understand and effectively communicate enrollment services processes, forms, and required documentation.
• Process incoming documents related to enrollment services: admissions applications, immunizations, test scores, high school records; financial aid verification documentation, scholarship applications, summer aid requests.
• Contact individuals or agencies to solve issues related to documents.
• Send correspondence as required.
• Coordinate scanning, indexing, and disposal of received documents.
• Review applicants for necessity of placement.
• Admit students to the college after receipt of required documentation.
• Maintain an ongoing understanding of federal, state, and institutional regulations regarding enrollment services.
• Efficiently operate a personal computer and associated software (Outlook, Word, Excel, etc.) and Student Information System accurately and effectively.
• Manage incoming mail.
• Support development, oversight of programs and services that result in enrollment, progression, retention and graduation growth for the service area.

• Work with college personnel with various questions and problems.
• Provide good customer service to students, college employees, and the community served by the College.
• Perform other work-related duties as assigned.
• Handle multiple tasks simultaneously.
• Use sound judgment in working with people and in decision-making.

• High School diploma or equivalent.
• One year college.
• Minimum 2 years general clerical and/or data entry experience.

• Work independently without direct supervision.
• Relate to a diverse faculty, staff, and student population.
• Communicate effectively in both oral and written form.
• Deliver excellent customer service.
• Use PC software applications, including word processing.
• Pay attention to details for accuracy and have superb organizational skills.
• Use sound judgment in working with people and in decision-making.
• Maintain confidentiality of records and information.

• Must be able to sit for long periods of time using a computer.
• Occasionally required to lift, bend, and stoop.
• Normal sitting and movement in an office environment.
• Overtime and flexible work hours may be required.
• Travel to campuses and schools in the nine-county service area and to other locations for meetings and other job-related activities may be required.

Hiring Salary Range: $32,000 - $38,390

Location: This position is based at the Columbia, TN Campus.

About Columbia State Community College:

As Tennessee’s first community college (established in 1966), Columbia State is committed to student success both in and out of the classroom, as well as economic and community development in our nine-county service area. Columbia State is a member of the Tennessee Board of Regents.

Benefits:

• Vacation and Sick Leave.
• 14 paid holidays.
• Medical, dental, vision and life insurance.
• Retirement plans.
• Optional 401K and 403B Deferred Compensation Plans.
• Educational benefits for the employee and their spouse and dependents.

Columbia State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, disability, age, status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.

Inquiry regarding nondiscrimination policies may be handled by the Executive Director of Human Resources at human resources (telephone ).