Clinical Supervisor

Join to apply for the Clinical Supervisor role at Health Connect America

Before you get started on your journey with Health Connect America
, take some time to learn more about us. At Health Connect America
, all services are guided by a unified, trauma‑informed approach. Across every program, we are committed to providing compassionate, client‑centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence‑based practices at every level of care.
Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings.
Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self‑improvement and more fulfilling lives. We are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.

Come make a difference and grow with us!

The Clinical Supervisor is responsible for overseeing, managing, and supervising clinical services, programs, and staff dedicated to providing treatment services to clients. They assist with leading all facets of clinical program service delivery, including budgeting, marketing, staff recruitment, and supervision.

• Communicate effectively with customers, employees, and various individuals to answer inquiries, disseminate information, and address complaints.
• Assign caseloads and contribute to identifying hiring needs.
• Coordinate and conduct orientation and ongoing training sessions for staff members.
• Collaboratively develop staff in consultation with Program Director (PD).
• Provide supervisory level duties, as directed by the PD.
• Provide one‑on‑one clinical supervision to direct care staff and maintain documentation of supervision sessions.
• Provide clinical oversight in day‑to‑day operations, including handling client crises.
• Facilitate staff meetings to foster communication and collaboration.
• Assist in the preparation of the annual budget and review monthly financial statements.
• Participate in the development of the annual strategic plan.
• Collaborate in marketing efforts and regional territory development in alignment with the regional budget and strategic plan.
• Cultivate and nurture positive working relationships with potential and established referral sources to ensure service delivery and regional growth.
• Ensure compliance with all state regulatory bodies and COA (Council on Accreditation) standards.
• Assist in the recruitment and hiring process for staff positions.
• Review and ensure the completeness of clinical documentation, adhering to established timelines.
• Manage all client authorization requirements, including timely pre‑certifications, concurrent reviews, and discharges.
• Maintain compliance with company policies and procedures.
• Provide direct services to families, as needed.
• Participate in Quality Assurance/Quality Improvement activities and audits, as well as development and implementation of improvement plans.
• Responsible for the following when overseeing Family Centered Treatment (FCT) and/or Fostering Solutions (FS) services:
  • Obtain certification in the applicable evidence‑based practice within one year of employment.
  • Complete FCT/FS check‑offs and other internal trainings on schedule via e‑learning.
  • Develop the annual regional training schedule and lead regional training team meetings, with consult from Training and Clinical Development and/or Quality Teams.
  • Provide coordination, scheduling, oversight, and management of the training and orientation of new service providers per the comprehensive training requirements list, check‑off processes, and any additional training required by Health Connect America or governing bodies.
  • Provide oversight, guidance, and management of training…